Showroom Cocktail Server - On Call

What You’ll Do

The primary responsibility of the Beverage Server/Cocktails is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay. All duties are to be performed in accordance with the company’s policies and procedures.

ROLE EXPECTATIONS

• Greets and welcomes all guests in a pleasant and professional manner.
• Provides timely cocktail service in a friendly and courteous manner.
• Keeps assigned areas clean and clear of glasses and bottles.
• Continuously seeks service opportunities.
• Responds to and resolves guest complaints.
• Answers guest questions and possesses knowledge about property events and attractions.
• Performs all side work at the assigned station, including stocking coffee, glasses, sugar, cream, and the coffee dispenser.
• Provides fast (20 minutes or less round time), friendly, professional beverage service to casino guests; carry full trays on every round.
• Takes drink orders, communicates with the bartender, assists in the preparation of drinks, and presents drinks to guests.
• Maintains a clean and well-stocked workstation.
• Handles money according to procedures.
• Maintains a clean and well-stocked workstation.
• Maintains a clean and well-stocked workstation.
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