Shortwave

About the role

We are looking for a talented individual to join our team at Shortwave, a next-generation email platform designed to help users manage their inboxes with AI-powered automation, smart filtering, and seamless integrations. Shortwave is built by ex-Googlers and is trusted by professionals at companies like Foursquare, Twilio, Y Combinator, and Gather.

Responsibilities

• Develop and enhance AI-driven features to help users identify important emails, automate workflows, and manage their inboxes efficiently.
• Build and maintain integrations with platforms like Slack, Calendar, Notion, Asana, HubSpot, and 3,000+ other apps via our sister product, Tasklet.
• Implement custom AI filters and automation scripts that allow users to label, star, archive, and organize emails using plain English commands.
• Improve AI-powered search functionality to analyze emails, attachments, and team communications for quick and accurate results.
• Enhance the AI’s ability to learn and mimic a user’s unique voice and style for drafting personalized emails.
• Develop features for inbox organization, such as tabs, bundles, and custom queries to help users focus on what matters most.
• Create tools for team collaboration, including shared threads, real-time updates, and team-wide status tracking.
• Implement privacy-focused features like image proxy, tracking pixel blocking, and secure email handling.
• Optimize the user experience with keyboard shortcuts, markdown support, and customizable layouts.
• Work on features that provide context for prioritization, such as email tracking, link click analytics, and scheduling tools.

Requirements

• Experience building and scaling AI-powered applications or email-related products.
• Proficiency in modern web technologies (e.g., JavaScript/TypeScript, React, Node.js) and API integrations.
• Strong understanding of AI/ML concepts, particularly in NLP, automation, and personalization.
• Familiarity with email protocols (IMAP, SMTP) and platforms like Gmail or Microsoft Exchange.
• Passion for improving productivity tools and creating delightful user experiences.
• Ability to work in a fast-paced, collaborative environment with a focus on shipping high-quality features.

Skills

• AI/ML development (e.g., fine-tuning models, NLP, automation).
• Full-stack development (frontend and backend).
• API design and third-party integrations (e.g., Slack, Notion, CRM tools).
• Data privacy and security best practices.
• User experience (UX) design and optimization.
• Problem-solving and debugging complex systems.

Benefits

• Work on a product that transforms how people manage their email and productivity.
• Join a team of ex-Googlers and industry experts in a mission-driven environment.
• Opportunity to shape the future of AI-powered communication tools.
• Flexible, remote-friendly work culture.