Shop Service Technician III - CAT Rentals

About the role

Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment. Maintains a minimum set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.

• Attends and successfully completes required technician training classes.
• Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
• Works in the assigned area in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
• Research repair needs and order parts as needed.
• Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
• Approaches work in a positive manner and maintains conduct that is supportive of the work Team.
• Assists with maintaining proper facility appearance and shop conditions by following proper contamination control guidelines, including housekeeping, and performing other general maintenance duties.

Responsibilities

• Maintains a minimum set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
• Attends and successfully completes required technician training classes.
• Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
• Works in the assigned area in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
• Research repair needs and order parts as needed.
• Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
• Approaches work in a positive manner and maintains conduct that is supportive of the work Team.
• Assists with maintaining proper facility appearance and shop conditions by following proper contamination control guidelines, including housekeeping, and performing other general maintenance duties.

Requirements

• Completed all required training curriculum to be designated a Tech III.
• Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.
• Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.

Qualifications

• Education: High school diploma or GED.
• Experience: 1-2 years Required.

Skills

• Active listening skills.
• Uses feedback to verify effective and accurate communication has occurred.
• Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication.
• Takes Initiative.
• Takes appropriate action to resolve issues without requiring direction.
• Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
• Results Oriented.
• Confidence and Drive.
• Adaptability.
• Demonstrated concern to be responsible, reliable, and trustworthy.
• Respects the confidentiality of information or concerns shared by others.
• Is honest and forthright with people.
• Takes personal responsibility for the quality and timeliness of work.
• Punctual, follows instructions, policies, and procedures.

Benefits

• Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service.
• Continually trains employees and works closely with customers to assure complete satisfaction, especially after the sale.
• More than 2,300 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

Pay

Ring Power Corporation offers competitive compensation and benefits packages tailored to meet the needs of each individual employee. Details regarding pay and benefits will be provided during the hiring process.

Schedule

Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends. Specific schedule details will be discussed during the hiring process.

Organizational Impact

A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.

Supervisory Responsibility

This job has no subordinates / no supervisory responsibility (may work independently or as a member of a team).

Physical Demands

"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
C Inside conditions
Protection from weather but not necessarily from temperature change.
O Outside environmental conditions
No effective protection from weather.
F Extreme cold
F Extreme heat
F Noise sufficient noise to cause the worker to shout to be heard above the ambient noise level
F Vibration Exposure to oscillating movements of the extremities of whole body.
F Hazards Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.)
O Atmospheric conditions
One or more of the following conditions that affect the respiratory system or the skin
Fumes, odors, dust, mists, gases or poor ventilation.
O Air particulates / contaminants
The worker is required to wear respirator.
R

Environmental Conditions

"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
C Inside conditions
Protection from weather but not necessarily from temperature change.
O Outside environmental conditions
No effective protection from weather.
F Extreme cold
F Extreme heat
F Noise sufficient noise to cause the worker to shout to be heard above the ambient noise level
F Vibration Exposure to oscillating movements of the extremities of whole body.
F Hazards Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.)
O Atmospheric conditions
One or more of the following conditions that affect the respiratory system or the skin
Fumes, odors, dust, mists, gases or poor ventilation.
O Air particulates / contaminants
The worker is required to wear respirator.
R

Working Environment

Stress Load Occasional exposure to these stresses (less than 20% of the time).
Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work.
Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.

Organizational Impact

A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.

Supervisory Responsibility

This job has no subordinates / no supervisory responsibility (may work independently or as a member of a team).

Physical Demands

"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
C Inside conditions
Protection from weather but not necessarily from temperature change.
O Outside environmental conditions
No effective protection from weather.
F Extreme cold
F Extreme heat
F Noise sufficient noise to cause the worker to shout to be heard above the ambient noise level
F Vibration Exposure to oscillating movements of the extremities of whole body.
F Hazards Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.)
O Atmospheric conditions
One or more of the following conditions that affect the respiratory system or the skin
Fumes, odors, dust, mists, gases or poor ventilation.
O Air particulates / contaminants
The worker is required to wear respirator.
R

Environmental Conditions

"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
C Inside conditions
Protection from weather but not necessarily from temperature change.
O Outside environmental conditions
No effective protection from weather.
F Extreme cold
F Extreme heat
F Noise sufficient noise to cause the worker to shout to be heard above the ambient noise level
F Vibration Exposure to oscillating movements of the extremities of whole body.
F Hazards Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.)
O Atmospheric conditions
One or more of the following conditions that affect the respiratory system or the skin
Fumes, odors, dust, mists, gases or poor ventilation.
O Air particulates / contaminants
The worker is required to wear respirator.
R

Working Environment

Stress Load Occasional exposure to these stresses (less than 20% of the time).
Workload Fluctuation Job frequently involves changes in priorities, complexity and/or quantity of work.
Work Schedule Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.

Organizational Impact

A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.

Supervisory Responsibility

This job has no subordinates / no supervisory responsibility (may work independently or as a member of a team).

Physical Demands

"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
C Inside conditions
Protection from weather but not necessarily from temperature change.
O Outside environmental conditions
No effective protection from weather.
F Extreme cold
F Extreme heat
F Noise sufficient noise to cause the worker to shout to be heard above the ambient noise level
F Vibration Exposure to oscillating movements of the extremities of whole body.
F Hazards Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.)
O Atmospheric conditions
One or more of the following conditions that affect the respiratory system or the skin
Fumes, odors, dust, mists, gases or poor ventilation.
O Air particulates / contaminants
The worker is required to wear respirator.
R

Environmental Conditions

"NA" Not Applicable
"O" Occasionally - (up to 3 hours/day)
"F" Frequently - (3-6 hours/day)
"C" Constantly - (6-8 hours/day)
C Inside conditions
Protection from weather but not necessarily from temperature change.
O Outside environmental conditions
No effective protection from weather.
F Extreme cold
F Extreme heat