Shop Service Technician II - Heavy Equipment

About the Role

Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental, and contamination control policies, procedures, and regulations. Wears proper personal protective equipment. Works in a neat and orderly fashion, constantly looking for ways to improve work methods, work areas, and safety standards.

Responsibilities

• Attends and successfully completes required technician training classes.
• Maintains high awareness of applicable technical changes in the industry.
• Maintains necessary set of tools required for job performance to diagnose, disassemble, and assemble components to manufacturer’s specifications.
• Diagnoses and performs designated repairs on customer or company-owned equipment, including mechanical, electrical, and hydraulic troubleshooting, maintenance, and repairs.
• Inspects components to ensure maximum parts are being reused to control repair costs.
• Completes required documentation using appropriate software to document repairs performed on equipment and account for repair times.
• Monitors job expenses versus repair estimates and ensures the supervisor is aware of any cost overruns before the job is completed.
• Trains and/or mentors others in the department.
• Performs other duties as assigned.

Qualifications

• High School diploma or GED.
• 3-4 years of experience.
• Completed all required training curriculum to be designated a Tech II.
• Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Skills

• Proficiency in the use of a computer, Microsoft Office products, and relevant Dealer software programs (highly desired).
• Complex problem-solving ability with little guidance.
• Creativity within well-established boundaries to generate solutions or improve effectiveness.
• Ability to work independently with clearly defined objectives, setting priorities, and making decisions.

Working Environment

• Occasional exposure to stress (less than 20% of the time).
• Frequent changes in priorities, complexity, and/or quantity of work.
• Work is typically performed during regular business hours with occasional requirements to work nights, holidays, and weekends.

Physical Demands

• Frequent: Climbing, kneeling, crouching, crawling, reaching, standing, walking, fingering, grasping, repetitive motion, pushing/pulling/lifting up to 25 lbs.
• Occasional: Balancing, stooping, pushing/pulling/lifting 26-50 lbs and over 50 lbs.
• Constant: Talking, hearing, standing.

Environmental Conditions

• Constant: Inside conditions with protection from weather but not necessarily from temperature change.
• Frequent: Extreme heat, noise, vibration, hazards, atmospheric conditions (fumes, odors, dust, mists, gases, poor ventilation), and exposure to oils.
• Occasional: Outside environmental conditions, extreme cold, air particulates/contaminants requiring respirator use.

Ring Power Corporation, Inc. is an equal opportunity employer.