Shop Service Technician 3-Heavy Equipment

About the role

Department: Machine Division (MAC). Employment Type: Full Time. Location: Georgetown. HOLT CAT in Georgetown is seeking a heavy construction equipment shop service technician for a first‑shift position. The role involves performing inspections, diagnoses, and repairs of diesel‑powered heavy equipment and related components, following established procedures and guidelines. The technician can work independently or as part of a team to provide mechanical services that satisfy customer needs and achieve departmental goals. This is a mid‑level (Level III) position requiring more than four years of experience and demonstrated job‑relevant knowledge and skills.

Essential Functions

• Model, promote, reinforce, and reward the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with the company’s Vision, Values, and Mission.
• Troubleshoot and diagnose construction equipment malfunctions and failures.
• Disassemble and assemble machine components to manufacturer specifications using hand tools, pneumatic tools, and specialized tooling.
• Rebuild, repair, recondition, and maintain equipment and components.
• Demonstrate good customer relations and support; communicate customer needs to shop management.
• Plan and control the cost of repair jobs.
• Complete parts orders and identify parts for return.
• Mentor and help train other technicians.
• Maintain all equipment and work areas in a clean, orderly condition.
• Complete all documentation associated with repairs in a timely manner.
• Work safely at all times and adhere to all applicable safety policies, company policies, procedures, and standards.
• Work overtime as required by workload and customer needs.
• Update job knowledge by participating in educational opportunities (e.g., ProTech Technician Training Paths).
• Maintain regular and punctual attendance.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Knowledge of heavy construction equipment such as dozers, excavators, motor graders, and other dirt‑moving equipment (preferred).
• Proficiency with current computer software, related hardware, and machine electronic systems (CAT ET and CAT SIS).
• Quality control analysis skills – conducting tests and inspections to evaluate quality or performance and communicating findings.
• Operation and control skills – controlling operations of equipment or systems.
• Equipment selection skills – determining the appropriate tools and equipment for a job.
• Ability to operate a conventional forklift and an overhead crane.
• Ability to quickly and repeatedly operate machine or vehicle controls to exact positions.
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair.
• Fine motor skills to make precisely coordinated movements of the fingers to grasp, manipulate, or assemble very small objects.
• Ability to read, write, and understand information.
• Ability to listen to and understand spoken information and ideas.
• Must have or acquire basic mechanic hand and pneumatic tools (metric/standard).

Requirements

• Four or more years of diesel‑powered heavy equipment repair experience (preferred).
• Ability and knowledge to read and use schematics and diagrams (preferred).
• High school diploma or equivalent (preferred).
• Graduation from a diesel technology program (preferred).
• No supervisory responsibilities.
• Some travel is expected for this position.

Physical Requirements

• Ability to move objects and use abdominal and lower‑back muscles to provide support over time without fatigue.
• Frequent movement of materials or equipment weighing up to 50 lb.
• Constant movement and use of limbs; requires good manual dexterity, coordination, and stamina.
• Ability to ascend/descend ladders or equipment using both hands and feet.
• Ability to maneuver safely and work underneath equipment.
• Routine reaction to visual, auditory, and other signals, including alarms and instructions, and required visual inspection of work.

Work Environment

• Regular indoor work around moving mechanical parts.
• Potential exposure to weather extremes when working outdoors (inclement weather, heat, cold, humidity).
• Noise levels may be loud at times.
• Exposure to small quantities of chemicals, dust, steam, high‑pressure water, and high‑speed rotating equipment.
• Requirement to wear common protective or safety equipment.
• Work may be performed in cramped spaces and/or at heights.