Shop Service Technician 3 - Heavy Equipment

Department: Machine Division (MAC) – Full‑time – Irving, TX (3131 State Highway 161, Irving, TX 75062). Reports to Tim Andring. Hours: Monday – Friday, 7 am – 5 pm.

About the Role

HOLT CAT in Irving, Texas is seeking an experienced heavy‑construction equipment shop service technician. The mechanic performs inspections, diagnoses, and repairs of diesel‑powered heavy construction equipment and related components, following established procedures. The position can work independently or as part of a team to meet customer needs and departmental goals.

Essential Functions

• Model, promote, reinforce, and reward consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to align with the company’s Vision, Values, and Mission.
• Troubleshoot and diagnose equipment malfunctions and failures.
• Disassemble and assemble machine components to manufacturer specifications using hand, pneumatic, and specialized tools.
• Rebuild, repair, recondition, and maintain equipment and components.
• Demonstrate good customer relations; communicate customer needs to shop management.
• Plan and control the cost of repair jobs.
• Complete parts orders and identify parts for return.
• Mentor and help train other technicians.
• Maintain all equipment and work areas in a clean, orderly condition.
• Complete all documentation associated with repairs in a timely manner.
• Work safely at all times and adhere to all applicable safety policies, company policies, procedures, and standards.
• Work overtime as required by workload and customer needs.
• Update job knowledge by participating in educational opportunities (e.g., ProTech Technician Training Paths).
• Maintain regular and punctual attendance.
• Perform other duties as assigned.
• Demonstrate alignment with the company’s mission and core business values, collaborate with internal/external resources, and participate in ongoing self‑development.

Knowledge, Skills, and Abilities

• Knowledge of CAT machines and tools, including design, use, repair, and maintenance.
• Familiarity with heavy‑construction equipment such as dozers, excavators, motor graders, and other dirt‑moving machines (preferred).
• Proficiency with current computer software, related hardware, and machine electronic systems (CAT ET or CAT SIS).
• Knowledge of after‑treatment repairs, troubleshooting, and diagnosing safely.
• Knowledge of complex hydraulic system repair, troubleshooting, and diagnosing safely.
• Knowledge of complex electrical system repair, troubleshooting, and diagnosing safely.
• Quality‑control analysis skills – conducting tests and inspections to evaluate quality or performance and communicating findings.
• Operation and control skills – controlling operations of equipment or systems.
• Equipment selection skills – determining the tools and equipment needed for a job.
• Ability to operate a conventional forklift and an overhead crane.
• Ability to quickly and repeatedly operate machine or vehicle controls to exact positions.
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair.
• Fine‑motor coordination for grasping, manipulating, or assembling very small objects.
• Ability to read, write, and understand information.
• Ability to listen to and comprehend spoken information and ideas.
• Possession or acquisition of basic mechanic hand and pneumatic tools (metric/standard).

Requirements

• Four or more years of diesel‑powered heavy equipment repair experience (preferred).
• Ability and knowledge to read and use schematics and diagrams (preferred).
• High school diploma or equivalent (preferred).
• Graduation from a diesel technology program (preferred).

Travel

Some travel is expected for this position.

Physical Requirements

• Ability to move objects and use abdominal and lower‑back muscles to provide support over time without fatigue.
• Frequent movement of materials or equipment weighing up to 50 lb.
• Constant limb movement requiring good manual dexterity, coordination, and stamina.
• Ability to ascend/descend ladders or equipment using both hands and feet.
• Capability to maneuver safely and work underneath equipment.
• Routine response to visual, auditory, and other signals, including alarms, and required visual inspection of work.

Work Environment

• Regular indoor work around moving mechanical parts.
• Potential exposure to weather extremes (inclement weather, heat, cold, humidity) when working outdoors.
• Occasional loud noise levels.
• Exposure to small quantities of chemicals, dust, steam, high‑pressure water, and high‑speed rotating equipment.
• Requirement to wear common protective or safety equipment.
• Work may be performed in cramped spaces and/or at heights.