Shop Service Paving Technician

About the role

The Shop Service Paving Technician is responsible for the inspection, troubleshooting, diagnosing, repairing, and reconditioning of paving construction equipment in a shop environment. The hours for this position are Monday through Friday, 7:00 AM to 5:00 PM. We are located at 2000 East Airport Freeway, Irving, Texas 75062.

Responsibilities

• Performs repairs and troubleshooting with minimal supervision
• Performs troubleshooting and diagnoses of paving equipment malfunctions and failures
• Removes and installs parts, disassembles and assembles components, and tests and adjusts assemblies
• Repairs and/or replaces components according to CAT standards
• Tests and verifies proper operation of all repairs and adjustments
• Prepares and completes all job-related documents, writes service reports, orders parts, and maintains clear customer records
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, tools, and vehicle in good, clean, and working order
• Communicates job progress to supervisor and customer as needed
• Complete assigned jobs and task to meet/exceed flat rate times and re-do metric standards
• Works overtime as required by workload and customers’ needs
• Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
• Projects professionalism with both internal and external customers, including personal appearance
• Works safely at all times and adheres to all applicable safety policies

Requirements

• More than one year of heavy equipment experience required; three or more years preferred
• Valid Commercial Driver's License (CDL) and acceptable driving record preferred
• Must own required tools to perform repairs
• High school diploma or equivalent preferred

Skills

• Knowledge of complex grade control systems, special software/hardware required for machine communication and diagnoses, intelligent compaction, machine application, asphalt densities, mat deformities, and correct machine operation procedures
• Knowledge of equipment and tools, including their designs, uses, repair, and maintenance
• Knowledge of safe work procedures and practices
• Demonstrates proficiency with current computer software, related hardware, and machine electronic systems
• Exceptional skills in customer service
• Excellent diagnostic and trouble-shooting skills
• Planning and organizing skills to prioritize and plan work activities
• Operation and control skills to control operations of equipment or systems
• Equipment selection skills to determine the kinds of tools and equipment needed to do a job
• Ability to communicate clearly and effectively, both verbally and in writing
• Ability to operate a conventional forklift
• Ability to meet deadlines and work under fast-paced, highly stressful, and time constraining circumstances
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair

Work Environment

Regularly works indoors around moving mechanical parts and noise level may be loud at times; occasionally works outdoors in environmentally controlled conditions. Exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity. Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment. Requires wearing common protective or safety equipment. Required to perform work in cramped spaces and/or high places.