Shop Mechanic Bike&Snow

About the role

Our team seeks a Bike and Ski Shop Mechanic to create a better outdoor experience by offering knowledge, giving recommendations, and engaging with customers daily. You are a vital member of the retail store Shop team. As a Bike and Ski Shop Mechanic, you assemble REI equipment daily. In addition to executing shop services, you give exceptional customer service in the shop and on the sales floor. You contribute to REI's success by servicing and repairing bikes and/or snow sports equipment to industry standards. This job may include working in the rental department.

Responsibilities

• Assess customer needs and aid in transactions.
• Engage in REI's Sales and Service Training and promote REI goods and services.
• Maintain equipment, and ensure a clean, secure, and safe work environment.
• Produce quality work that meets and exceeds industry standards.
• Report quality and safety issues to shop managers.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Qualifications

• Enjoys communicating and building relationships, both inside and outside the organization.
• Bike and snow sports equipment assembly experience (preferred).
• Demonstrates technical skills and proficiency.
• Completes required training/certifications.
• Sets practical goals and establishes priorities to achieve business goals.
• Organizes and uses resources to meet deadlines and communicates about plans and progress.
• Ability to transfer 40 pounds.

About REI

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life.

Pay

Pay Range: $16.84 - $19.10 per hour.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan, and accrued time off.