Shop Mechanic Bike & Ski
About the role
REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Bike and Ski Shop Mechanic to create a better outdoor experience by offering knowledge, giving recommendations, and engaging with customers daily. You are a vital member of the retail store Shop team. As a Bike and Ski Shop Mechanic, you assemble REI equipment daily. In addition to executing shop services, you give exceptional customer service in the shop and on the sales floor. You contribute to REI's success by servicing and repairing bikes and/or snow sports equipment to industry standards. This job may include working in the rental department.
Responsibilities
- Assess customer needs and aid in transactions
- Engage in REI's Sales and Service Training and promote REI goods and services
- Maintain equipment, and ensure a clean, secure, and safe work environment
- Produce quality work that meets and exceeds industry standards
- Report quality and safety issues to the shop managers
- Follow REI loss prevention and safety procedures
- Work a flexible schedule based on business needs
- Perform additional duties as assigned
Qualifications
- Bike and snow sports equipment assembly experience (preferred)
- Demonstrated technical skills and proficiency
- Completion of required training/certifications
- Ability to transfer 40 pounds
- Ability to work a flexible schedule based on business needs
- Sets practical goals and establishes priorities to achieve business goals
- Organizes and uses resources to meet deadlines and communicates about plans and progress
Skills
- Enjoys communicating and building relationships, both inside and outside the organization
- Passionate about REI tools and equipment
- Strong safety mindset
- Knowledge of REI products and services to stay ahead of trends and share with customers
Benefits
- Generous employee discount
- Access to health benefits
- Retirement savings plan
- Accrued time off
Pay
$20.20 - $22.91 per hour