Shop Mechanic Bike & Snow

About the role

Our team seeks a Bike and Ski Shop Mechanic to create a better outdoor experience by offering knowledge, giving recommendations, and engaging with customers daily. You are a vital member of the retail store Shop team. As a Bike and Ski Shop Mechanic, you assemble REI equipment daily. In addition to executing shop services, you give exceptional customer service in the shop and on the sales floor. You contribute to REI's success by servicing and repairing bikes and/or snow sports equipment to industry standards. This job may include working in the rental department.

Responsibilities

• Assess customer needs and aid in transactions.
• Engage in REI's Sales and Service Training and promote REI goods and services.
• Maintain equipment, and ensure a clean, secure, and safe work environment.
• Produce quality work that meets and exceeds industry standards.
• Report quality and safety issues to shop managers.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Qualifications

• Enjoys communicating and building relationships, both inside and outside the organization.
• Bike and snow sports equipment assembly experience (preferred).
• Demonstrates technical skills and proficiency.
• Completes required training/certifications.
• Sets practical goals and establishes priorities to achieve business goals.
• Organizes and uses resources to meet deadlines and communicates about plans and progress.
• Ability to transfer 40 pounds.

Skills

You live and breathe REI tools and equipment. You're a builder. You're a safety maven. Customers consult Bike and Ski Shop Mechanics to confirm that their equipment is fitted correctly and maintained. Thanks to your knowledge of REI products and services, you'll stay ahead of the trends and share that knowledge with customers.

Benefits

• Generous employee discount
• Access to health benefits
• Retirement savings plan
• Accrued time off

Click here for a detailed overview of benefits plans by employee profile.

Pay

Pay Range: $19.19 - $21.77 per hour

Factors that may be used to determine your actual salary include your specific skills and experience, geographic location, or other relevant factors. REI is committed to practices that promote pay equity and transparency.