Shop Manager

About the role

The Shop Manager is responsible for the safe, efficient, and profitable operation of the shop and is responsible for conducting business in a manner that compliments Wagner’s Core Values, Statement of Purpose, and safety policies.

Responsibilities

• Supervises the day-to-day operations of the shop, including job assignments for Technicians
• Consults with manager to reach agreement on annual objectives, and carries out programs to meet these objectives
• Develops and manages annual shop budget
• Initiates and closes all shop work orders as necessary and ensures maintenance of all relevant files and data
• Maintains positive control on all house and service accounts
• Audits and follows correct procedures for expense accounts
• Audits and follows correct procedures for the procurement of tools and supplies
• Ensures shop is maintained in a clean and safe manner
• Handles and executes warranty in the best interest of the company
• Provides and maintains safety equipment
• Oversees implementation of safety programs and safety training
• Sets standards for and enforces contamination control efforts
• Where applicable, establishes and maintains close relationships with Sales and Engineering personnel of Wagner Power Systems on projects
• Maintains quality control over all projects
• Designs installation of, and purchases, equipment for accessories on some projects
• Where applicable, inspects and verifies functionality and serviceability for all projects and works with Engineering if changes are required

Requirements

• High School Diploma or GED
• Some college or trade school preferred
• 8+ years in a responsible position within the heavy equipment service industry
• 3+ years administrative/clerical
• 5+ years customer service experience
• 1+ years sales experience
• 3+ years supervisory/management experience

Qualifications

• Required Education and Experience

High School Diploma or GED
Some college or trade school preferred
8+ years in a responsible position within the heavy equipment service industry
3+ years administrative/clerical
5+ years customer service experience
1+ years sales experience
3+ years supervisory/management experience

Skills

• Data Entry
• Telephone
• Reading/Writing
• Reasoning
• Organizational
• Communication
• Math skills
• Safety & Product Knowledge

Benefits

Benefits Include Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retail Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Additional Benefits include: Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

Pay

Pay Rate: $80,596.14 - $120,488.35 annually
Pay is based upon experience and education.

Schedule

Up to 25% Travel Requirement