Shop Manager

Summary/Objective

The Shop Manager will oversee the day-to-day operations. They will facilitate the inbound and outbound processes, coordinate with other departments to ensure all orders are well-executed and delivered. The shop manager's responsibilities include enforcing company policies and ensuring compliance with safety regulations in a warehouse environment.

Supervisory Responsibilities

• Supervise all operational staff within assigned shift
• Coordinate the loading and unloading of trucks
• Manage the equipment on the floor to keep thruways accessible
• Generate quality control reports to plan out each day’s inbound and outbound equipment
• Communicate regularly with other departments to maintain workflow
• Ensure all outbound equipment is staged and ready for shipment, on time
• Scan orders and transfers to ensure accuracy
• Cookordinate with other departments regarding shortages and damaged equipment
• Keep floor and other work areas neat and organized

Essential Functions

• Utilize and understand PRG inventory program to facilitate pickups with dispatch
• Perform other duties as assigned by supervisor

Knowledge, Skills, And Abilities

• Proven history of outstanding customer service, decision-making and problem-solving abilities
• Strong knowledge of audio-visual equipment, HD Camera formats, signal flow, audio, and stage lighting
• Ability to prioritize multiple projects
• Ability to interact with customers on a professional level
• Excellent interpersonal, clear verbal and written communication
• Demonstrated time management skills and ability to meet deadlines in a fast-paced multi-task environment with minimal supervision
• Strong organizational skills, multi-task, and ability to prioritize work to meet deadlines
• Ability to maintain a calm demeanor in a stressful environment with ability to adapt positively to changes in the work setting with ease
• Ability to troubleshoot and execute other job functions with high attention to detail

Physical Demands

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Other Duties

• Understanding of and compliance with company policies
• Ability to work flexible hours and overtime, including weekends and holidays, when needed

Travel Requirements

• As required

Required Education And Experience

• Bachelors preferred
• High school diploma or equivalent education
• 3+ years working experience in AV/ Broadcast equipment rental and/or event execution capacity
• Proficient in Microsoft Outlook, Word, and Excel
• Experience working in a Windows / MAC OS based environment

Pay Range

The pay range for this position is estimated to be $58k - $62k. Actual salary to be determined by the experience, knowledge, skills, and abilities of the applicant combined with location and alignment with market data.

Physical Demands

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Other Duties

• Understanding of and compliance with company policies
• Ability to work flexible hours and overtime, including weekends and holidays, when needed