Shop Leader - Lake View
Call Your Mother · Chicago, IL · 1 mo ago
On-siteOTHR$25–$27/hrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Also remove "Come Make Somebody's Day (Yours Included): Apply today!" etc. Also remove physical requirements? Physical requirements is substantive; could be part of Requirements or Qualifications? Probably include under Requirements or Qualifications. The posting includes Pay info: "Hourly pay plus generous tips = $21.05/hour, plus tips. With tips, your pay is likely to range from $25-27/hour". That's Pay section. Benefits: health insurance, dental, vision, 100% paid time off, 12 week parental leave, 401(k) with 4% match, free English/Spanish classes, Duolingo reimbursement, Early Wage Access, therapy resources, company culture events, bagels on house, shift meals, coffee, 50% off when off clock. Also "Your evenings are all yours. Never ever (ever ever ever ever) work a night shift again!" That's Schedule? It says no night shift, so schedule info: likely day shifts only. Could be Schedule section. Also "You have (or are willing to obtain) a ServSafe Manager Food Safety Certification" is a qualification. "You are a morning person with weekend availability and like to reserve your evenings to spend how you please!" That's schedule/availability. Also "You have 1-2 years of leadership experience as a Shift Leader, Key Holder, or similar restaurant leadership role" is requirement. Also list of qualities: love staying active, etc. Could be Skills or Requirements.
We need to structure: maybe sections: About the role (description of company and role), Responsibilities (list of duties), Requirements/Qualifications (experience, certifications, personal traits), Benefits, Pay, Schedule.
We must not create sections with filler. Ensure each section has content.
Let's extract:
About the role: description of Call Your Mother, the Jew-ish deli, mission, etc. Also "YOU'LL CRUSH THIS ROLE IF..." list of traits could be part of Requirements. But we can put About the role as overview: "Call Your Mother is the Jew-ish deli where Boca meets Brooklyn, grandma-level hospitality meets seriously good bagel sandwiches, and hard work meets face-melting vibes. Husband-and-wife team Andrew and Chef Dani built Call Your Mother around a simple idea: make scrumptious, nostalgic food and unforgettable experiences without being bougie or taking ourselves too seriously. From our first little farmer’s market stand in 2018, to shops across the DMV, Colorado, Chicago, and Philadelphia in 2026, we’re spreading carb love all over the map and our ovens are just getting warmed up! We’ll take bagels to mars if the locals are hungry up there."
That's substantive.
Responsibilities: bullet list from "What You’ll Really Be Doing As a Shop Leader..." and the specific enumerated tasks.
Let's list them:
- Lead daily shop operations from opening through closing while maintaining CYM's high standards
- Provide clear leadership during assigned shifts to keep service running efficiently and the team performing at its best
- Create memorable guest experiences by modeling exceptional hospitality and resolving guest concerns with care
- Coach, motivate, and develop team members through VIBE Ups, in-the-moment feedback, and hands-on training
- Hold yourself and your teammates accountable to recipes, checklists, food safety standards, and operational procedures
- Proactively solve problems, adapt quickly, and make thoughtful decisions that keep the shop running smoothly
- Maintain cash handling procedures, process transactions accurately, and complete required financial reporting
- Partner with your General Manager and fellow leaders to build a positive, inclusive, and high-performing shop culture
- Help maintain a clean, organized, and safe shop, including equipment, storage, repairs, linens, waste management, and deep cleaning
- Place vendor orders when needed to ensure inventory and prep levels support daily operations
- Complete required training, reinforce company policies, and appropriately escalate employee or guest concerns when needed
- Jump into Front of House or Kitchen Supervisor responsibilities during assigned shifts to lead by example and support the team wherever needed
That's good.
Requirements/Qualifications: combine experience, certifications, personal traits.
List:
- 1-2 years of leadership experience as a Shift Leader, Key Holder, or similar restaurant leadership role
- ServSafe Manager Food Safety Certification (or willingness to obtain)
- Morning person with weekend availability, preferring to reserve evenings for personal time
- Outgoing, enjoys meeting new people, treats everyone like family
- Natural leader, wants to create fun, positive environment
- Integrity, takes pride in doing right thing even when unobserved
- Team player, helps teammates in need
- Values remembering guest orders, names, creating secret handshake etc.
- Embodies VIBES: Vibrancy, Integrity, Belonging, Energy, Seize the Moment
- Ability to stay active, keep cool under pressure, take ownership of busy shift
- Love hospitality, grasp importance of making guests feel family
We could separate into Requirements (experience, certification) and Skills (personal traits). But we can combine into Requirements section.
Benefits: list:
- Health, dental, and vision insurance for eligible full-time (avg 30+ hrs/wk) team members
- 100% Paid time off
- 100% Paid, 12 week parental leave for time with the itty, bitty baby
- 401(k) with 4% company match
- Free English and Spanish classes, plus Duolingo reimbursement
- Early Wage Access: instantly get up to 50% of eligible earned wages before payday
- Real support when life gets complicated: confidential therapy and professional resources for mental health, legal guidance, financial wellness, and more
- Company culture: community events, team parties, healthy work/life balance
- Bagels on the house: shift meals and lots of coffee on us, plus 50% off when off the clock
Pay: "Hourly pay plus generous tips = $21.05/hour, plus tips. With tips, your pay is likely to range from $25-27/hour"
Schedule: "Your evenings are all yours. Never ever (ever ever ever ever) work a night shift again!" Also "You are a morning person with weekend availability and like to reserve your evenings to spend how you please!" So schedule: day shifts, no night shifts, morning person, weekend availability.
We could make Schedule section with that info.
We must not include boilerplate like EEO, physical requirements? Physical requirements is substantive; could be part of Requirements or Qualifications. But we might include under Requirements as "Physical Requirements". However the instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It didn't list Physical Requirements as a heading option, but we could fold into Requirements or Qualifications. Probably better to include under Requirements.
We must not include duplicated lines. Ensure we don't repeat.
Now produce HTML fragment: use
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Also remove "Come Make Somebody's Day (Yours Included): Apply today!" etc. Also remove physical requirements? Physical requirements is substantive; could be part of Requirements or Qualifications? Probably include under Requirements or Qualifications. The posting includes Pay info: "Hourly pay plus generous tips = $21.05/hour, plus tips. With tips, your pay is likely to range from $25-27/hour". That's Pay section. Benefits: health insurance, dental, vision, 100% paid time off, 12 week parental leave, 401(k) with 4% match, free English/Spanish classes, Duolingo reimbursement, Early Wage Access, therapy resources, company culture events, bagels on house, shift meals, coffee, 50% off when off clock. Also "Your evenings are all yours. Never ever (ever ever ever ever) work a night shift again!" That's Schedule? It says no night shift, so schedule info: likely day shifts only. Could be Schedule section. Also "You have (or are willing to obtain) a ServSafe Manager Food Safety Certification" is a qualification. "You are a morning person with weekend availability and like to reserve your evenings to spend how you please!" That's schedule/availability. Also "You have 1-2 years of leadership experience as a Shift Leader, Key Holder, or similar restaurant leadership role" is requirement. Also list of qualities: love staying active, etc. Could be Skills or Requirements.
We need to structure: maybe sections: About the role (description of company and role), Responsibilities (list of duties), Requirements/Qualifications (experience, certifications, personal traits), Benefits, Pay, Schedule.
We must not create sections with filler. Ensure each section has content.
Let's extract:
About the role: description of Call Your Mother, the Jew-ish deli, mission, etc. Also "YOU'LL CRUSH THIS ROLE IF..." list of traits could be part of Requirements. But we can put About the role as overview: "Call Your Mother is the Jew-ish deli where Boca meets Brooklyn, grandma-level hospitality meets seriously good bagel sandwiches, and hard work meets face-melting vibes. Husband-and-wife team Andrew and Chef Dani built Call Your Mother around a simple idea: make scrumptious, nostalgic food and unforgettable experiences without being bougie or taking ourselves too seriously. From our first little farmer’s market stand in 2018, to shops across the DMV, Colorado, Chicago, and Philadelphia in 2026, we’re spreading carb love all over the map and our ovens are just getting warmed up! We’ll take bagels to mars if the locals are hungry up there."
That's substantive.
Responsibilities: bullet list from "What You’ll Really Be Doing As a Shop Leader..." and the specific enumerated tasks.
Let's list them:
- Lead daily shop operations from opening through closing while maintaining CYM's high standards
- Provide clear leadership during assigned shifts to keep service running efficiently and the team performing at its best
- Create memorable guest experiences by modeling exceptional hospitality and resolving guest concerns with care
- Coach, motivate, and develop team members through VIBE Ups, in-the-moment feedback, and hands-on training
- Hold yourself and your teammates accountable to recipes, checklists, food safety standards, and operational procedures
- Proactively solve problems, adapt quickly, and make thoughtful decisions that keep the shop running smoothly
- Maintain cash handling procedures, process transactions accurately, and complete required financial reporting
- Partner with your General Manager and fellow leaders to build a positive, inclusive, and high-performing shop culture
- Help maintain a clean, organized, and safe shop, including equipment, storage, repairs, linens, waste management, and deep cleaning
- Place vendor orders when needed to ensure inventory and prep levels support daily operations
- Complete required training, reinforce company policies, and appropriately escalate employee or guest concerns when needed
- Jump into Front of House or Kitchen Supervisor responsibilities during assigned shifts to lead by example and support the team wherever needed
That's good.
Requirements/Qualifications: combine experience, certifications, personal traits.
List:
- 1-2 years of leadership experience as a Shift Leader, Key Holder, or similar restaurant leadership role
- ServSafe Manager Food Safety Certification (or willingness to obtain)
- Morning person with weekend availability, preferring to reserve evenings for personal time
- Outgoing, enjoys meeting new people, treats everyone like family
- Natural leader, wants to create fun, positive environment
- Integrity, takes pride in doing right thing even when unobserved
- Team player, helps teammates in need
- Values remembering guest orders, names, creating secret handshake etc.
- Embodies VIBES: Vibrancy, Integrity, Belonging, Energy, Seize the Moment
- Ability to stay active, keep cool under pressure, take ownership of busy shift
- Love hospitality, grasp importance of making guests feel family
We could separate into Requirements (experience, certification) and Skills (personal traits). But we can combine into Requirements section.
Benefits: list:
- Health, dental, and vision insurance for eligible full-time (avg 30+ hrs/wk) team members
- 100% Paid time off
- 100% Paid, 12 week parental leave for time with the itty, bitty baby
- 401(k) with 4% company match
- Free English and Spanish classes, plus Duolingo reimbursement
- Early Wage Access: instantly get up to 50% of eligible earned wages before payday
- Real support when life gets complicated: confidential therapy and professional resources for mental health, legal guidance, financial wellness, and more
- Company culture: community events, team parties, healthy work/life balance
- Bagels on the house: shift meals and lots of coffee on us, plus 50% off when off the clock
Pay: "Hourly pay plus generous tips = $21.05/hour, plus tips. With tips, your pay is likely to range from $25-27/hour"
Schedule: "Your evenings are all yours. Never ever (ever ever ever ever) work a night shift again!" Also "You are a morning person with weekend availability and like to reserve your evenings to spend how you please!" So schedule: day shifts, no night shifts, morning person, weekend availability.
We could make Schedule section with that info.
We must not include boilerplate like EEO, physical requirements? Physical requirements is substantive; could be part of Requirements or Qualifications. But we might include under Requirements as "Physical Requirements". However the instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It didn't list Physical Requirements as a heading option, but we could fold into Requirements or Qualifications. Probably better to include under Requirements.
We must not include duplicated lines. Ensure we don't repeat.
Now produce HTML fragment: use for each section heading, then content: either
for prose or
- for lists.
We need to decide which content is prose vs list.
About the role: could be a paragraph (
) containing the description. Responsibilities: list (
- ...).
Requirements/Qualifications: could be a list (
- ...). Might split into two sub-sections? But we can just list.
Benefits: list.
Pay: could be a paragraph (
) with the pay info. Schedule: paragraph. Let's craft. Check for any leftover boilerplate: remove "Physical Requirements ..."? We'll incorporate physical demands into Requirements maybe as a bullet: "Ability to meet physical demands: seeing, hearing, speaking, reading, communicating effectively; standing, walking, reaching, bending, performing repetitive movements; lifting up to 50 pounds; safely operating equipment; working in fast-paced environment around hot equipment, sharp tools, varying temperatures; occasionally in confined spaces." That's substantive. We should include that. Now produce HTML. Be careful to not include any markdown fences. Just raw HTML. Let's write:
About the role
Call Your Mother is the Jew-ish deli where Boca meets Brooklyn, grandma-level hospitality meets seriously good bagel sandwiches, and hard work meets face-melting vibes. Husband-and-wife team Andrew and Chef Dani built Call Your Mother around a simple idea: make scrumptious, nostalgic food and unforgettable experiences without being bougie or taking ourselves too seriously. From our first little farmer’s market stand in 2018, to shops across the DMV, Colorado, Chicago, and Philadelphia in 2026, we’re spreading carb love all over the map and our ovens are just getting warmed up! We’ll take bagels to mars if the locals are hungry up there.
Responsibilities
- Lead daily shop operations from opening through closing while maintaining CYM's high standards
- Provide clear leadership during assigned shifts to keep service running efficiently and the team performing at its best
- Create memorable guest experiences by modeling exceptional hospitality and resolving guest concerns with care
- Coach, motivate, and develop team members through VIBE Ups, in-the-moment feedback, and hands-on training
- Hold yourself and your teammates accountable to recipes, checklists, food safety standards, and operational procedures
- Proactively solve problems, adapt quickly, and make thoughtful decisions that keep the shop running smoothly
- Maintain cash handling procedures, process transactions accurately, and complete required financial reporting
- Partner with your General Manager and fellow leaders to build a positive, inclusive, and high-performing shop culture
- Help maintain a clean, organized, and safe shop, including equipment, storage, repairs, linens, waste management, and deep cleaning
- Place vendor orders when needed to ensure inventory and prep levels support daily operations
- Complete required training, reinforce company policies, and appropriately escalate employee or guest concerns when needed
- Jump into Front of House or Kitchen Supervisor responsibilities during assigned shifts to lead by example and support the team wherever needed
Requirements
- 1-2 years of leadership experience as a Shift Leader, Key Holder, or similar restaurant leadership role
- ServSafe Manager Food Safety Certification (or willingness to obtain)
- Morning person with weekend availability, preferring to reserve evenings for personal time
- Outgoing, enjoys meeting new people and treats everyone like family
- Natural leader who wants to create a fun, positive environment for guests and team members
- Integrity: takes pride in doing the right thing even when nobody's watching
- Team player who jumps in to help teammates in need
- Values remembering guest orders, names, and creating personal touches like a secret handshake
- Embodies the VIBES: Vibrancy, Integrity, Belonging, Energy, Seize the Moment
- Ability to stay active, keep cool under pressure, and take ownership of a busy shift
- Ability to meet physical demands: seeing, hearing, speaking, reading, communicating effectively; standing, walking, reaching, bending, performing repetitive movements; lifting up to 50 pounds; safely operating equipment; working in fast-paced environment around hot equipment, sharp tools, varying temperatures; occasionally working in confined spaces
Benef
- ...). Might split into two sub-sections? But we can just list.
Benefits: list.
Pay: could be a paragraph (
- ...).
Requirements/Qualifications: could be a list (