Shop Foreman/Dispatcher

Schedule and Dispatch Work

• Assign repair orders to technicians based on skill level, availability, and job complexity
• Maintain accurate records of work assignments, job status, and completion times

Workflow Management

• Monitor progress of vehicles through the service process, ensuring jobs stay on track and deadlines are met

Proactive Planning

• Anticipate bottlenecks and adjust schedules to maintain efficiency, especially for larger, more complex jobs

Communication

• Serve as the primary point of contact between service advisors and technicians to ensure clarity and minimize delays

Process Awareness

• Apply organizational and planning skills to streamline operations and improve turnaround times

Customer Focus

• Support the service team in delivering timely and high-quality service to customers

Qualifications

• Strong organizational and time-management skills
• Ability to balance multiple tasks and priorities in a fast-paced environment
• Excellent communication and problem-solving skills
• Proficiency with scheduling tools and basic computer applications
• High attention to detail and methodical approach to planning
• Highly organized and proactive
• Comfortable working in a dynamic environment with frequent changes
• CDK experience
• Strong interpersonal skills to coordinate between multiple departments

Benefits

• 401(k)
• Excellent 401(k) match
• Medical and Dental insurance
• Disability insurance
• Life insurance
• Paid time off
• Vision insurance
• Free lunch on Saturdays
• Closed Sunday's and all Major Holidays