Shop Foreman- Ayden, NC
About the role
Who We Are: At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies. Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership.
What's in it for You: Velocity Vehicle Group is a dynamic and rapidly expanding organization, and we're on the lookout for individuals who relish daily challenges and are passionate about delivering top-notch customer service, both within the company and to our valued clients. When you join VVG, you'll experience an extraordinary work environment, complete with competitive compensation and a comprehensive benefits package, including 401K with matching, as well as Medical, Dental, and Vision coverage. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture!
Responsibilities
What You’ll Do: The Working Shop Foreman is responsible for leading the day-to-day operations of the service shop while actively performing diagnostic and repair work. This position combines hands-on technician responsibilities with shop leadership, workflow coordination, technician support, quality control, and revenue generation. The Working Shop Foreman is expected to remain productive in the shop while helping maximize technician efficiency, reduce downtime, improve workflow, and ensure repairs are completed accurately and profitably. This position plays a key role in achieving departmental labor, gross profit, productivity, and customer satisfaction goals.
- Management Team Duties:
- Updates advisors on progress of trucks
- Ensures quality control inspections are conducted and passed
- Makes questionable warranty decisions
- Determines warranty coverage
- Maintains repair comebacks to a minimum
- Becomes involved