Shoe Runner

About the Role

SCHEELS can turn your passion for sports, fitness, fashion, or the outdoors into a rewarding career through extensive business and product training. As a leader in the sporting goods industry, SCHEELS offers the largest selection of sports brands in America, world-class products, special attractions, and unmatched customer service. Associates receive expert training to become product specialists and are empowered to exceed customer needs and expectations.

Mentorship and professional development are a focus throughout your career at SCHEELS, where the goal is to be the best retailer in the USA in the eyes of customers, associates, and business partners.

Responsibilities

• Retrieve shoes from backstock and transport them to the staging area for sales associates.
• Process unpurchased items and customer returns, ensuring they are returned to their correct locations while maintaining an organized work environment for inventory accuracy.
• Assist in Men’s, Women’s, and Youth shoe departments as needed.
• Proactively engage customers with a warm, welcoming demeanor and offer immediate assistance.
• Ensure all necessary technology and devices are prepped and functional prior to the start of each shift.
• Partner closely with Specialty Shop Managers to identify and address urgent department needs.
• Demonstrate strong interpersonal skills with the ability to present information clearly to customers and team members.
• Work both independently and collaboratively across all levels of the organization.
• Perform basic calculations as required.
• Work assigned schedule, which may include varied hours, evenings, weekends, and holidays.
• Perform all other duties as assigned by the leadership team.

Requirements

• Customer Service: Genuinely and consistently treat co-workers, customers, and business partners with importance, including eye contact, a smile, and a genuine “Thank you.”
• Culture:
  • Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency.
  • Cultivate a deep desire to become a knowledge expert in your role and apply that knowledge effectively.
  • Show respect and appreciation for others and SCHEELS.
  • Arrive to work and meetings 10 minutes early.
• Team Mentality:
  • Demonstrate a genuine interest and action in helping others before yourself, regardless of recognition or reward.
• Teach-ability:
  • Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback.
  • Ability to adapt to a changing work environment.
  • Ability to apply concepts of basic math, grammar, punctuation, and spelling.
• Dress Code: Meet SCHEELS dress and grooming expectations to support a professional, clean, and welcoming environment.
• Efficiency: Demonstrate pride and ownership of your work while meeting expected deadlines.

Qualifications

• High school diploma or general education degree (GED) preferred.
• 1-3 months of related retail/sales experience preferred.

Physical Requirements

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

SCHEELS prioritizes the health and safety of associates. Associates are expected to follow all safety procedures and perform their job duties in a manner that minimizes the risk of injury.