Shipping Technician (Mon-Fri 11am - 730pm)

Responsibilities

• Makes sure all shipments are tracked and monitored for timely delivery.
• Works closely with national courier Account Managers to coordinate deliveries.
• Addresses and resolves delivery challenges like weather-related issues and exceptions.
• Monitors weather patterns to prevent delivery delays.
• Acts as a liaison between CareKinesis and national couriers.
• Prepares accurate invoices and credits according to client contracts and purchase orders.
• Coordinates return requests from PACE clients and assists in crediting orders.
• Participates in quality initiatives and follows company guidelines and regulations.
• Handles shipping requests and ensures clients have a positive experience.
• Collaborates with inventory supervisor to manage return packages and assist in crediting orders.
• Stays updated on training and best practices relevant to the role.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years’ experience in shipping preferred.
• Experience working in a Pharmacy or healthcare environment is preferred.
• Effective communication and problem-solving skills.
• Detail-oriented and organized.
• Proficient in proprietary and other pharmacy software, shipping and delivery platforms, and Microsoft Office Suite.

Schedule

This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis.

Benefits

• Comprehensive benefit package including medical/dental/vision, flexible spending, company-paid life insurance and short-term disability, and 401(k).
• Paid Time Off and paid holidays.