Jobs · Management · New Jersey

Shipping Technician (7:00AM - 3:30PM ET)

AnewHealth · Moorestown, NJ · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections: About the role? The posting includes description about company and role. We need headings for sections present: About the role (maybe from first paragraph), Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. Pay not mentioned, so omit Pay. Benefits: there is description of benefits. Schedule: there is schedule description. Also maybe "Qualifications" includes education, experience. Skills & Abilities separate. Could combine Skills into Skills section. Also maybe "Physicals/Mental Demands" not a standard heading; we could include under Qualifications or Skills? Probably better to keep as part of Qualifications or Skills? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role, Responsibilities, Qualifications, Skills, Benefits, Schedule. We must not repeat job title. We must not include boilerplate like EEO etc. Remove those. Also remove duplicated lines. Must preserve all substantive info. Let's extract content. Company description: "AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states." That's About the role? Actually it's about company. Could be About the role section. Job Details: "Reporting to the SVP of Pharmacy Operations, this role involves managing the shipment and tracking processes for packages dispatched from CareKinesis fulfillment centers to various destinations, including participant residences, assisted living facilities, and PACE organization facilities. Responsibilities encompass closely monitoring all shipments to ensure timely delivery through internal and external tracking tools and dashboards, coordinating with national courier Account Managers, and effectively addressing and resolving various delivery challenges such as weather-related issues and exceptions, with the ultimate aim of achieving a high on-time delivery rate. Supervision and guidance are provided by a manager or supervisor." That could be part of About the role or Responsibilities. We'll put in About the role maybe. Then list of Responsibilities bullet points. We need to convert each responsibility sentence into
  • . Many sentences; we can split by periods but keep meaning. Let's list responsibilities from the block after "Responsibilities". The text after "Responsibilities" includes many sentences: "Monitors and tracks all shipments by FedEx, UPS and other couriers to provide timely updates to team members and leadership. Acts as a liaison between various national couriers and our organization. Ensures accuracy of shipments by monitoring delivery systems for appropriate destination address and delivery time. Addresses delivery exceptions while escalating any unresolved shipments or issues when necessary. Address and resolve shipment errors and challenges. Escalation of any unresolved shipments. Monitors weather patterns across the United States to proactively mitigate delivery delays and inform supervisor so that all fulfillment sites are notified. Act as a liaison between our national couriers and CareKinesis. Follows procedures in client contracts and purchase orders to prepare accurate invoices and credits. Prepares shipping reports by coordinating information between carriers and dashboards. Stays informed about shipment transit times and groups shipments for efficiency. Participates in reclamation duties including, but not limited to, the retrieval and restoration of shipping packages. Participate in company quality initiatives, identify opportunities for process improvements, and report potential quality assurance issues. Ensures compliance, efficiency, quality of operations, and information security in accordance with privacy, security, and company guidelines along with applicable regulations such as HIPAA. Acts as a liaison between our clients, their providers, and our pharmacy. Handles all shipping requests and other related requests to ensure clients have a positive experience. Acts as a primary liaison coordinating with various departments to ensure operational efficiency and delivery quality. Coordinates return requests from PACE clients. Collaborates with the inventory supervisor assisting in return packages and crediting orders by utilizing JIRA customer portal and Appfire. Stay updated on training and best practices relevant to the role. Embody AnewHealth’s Core Values in all communications and interactions. Other duties as assigned." Also there is line: "The above essential functions are representative..." that's boilerplate; we should drop. Now Qualifications: "Education High School diploma or equivalent required. Experience Minimum of 3 years’ experience in shipping preferred.Experience working in a Pharmacy or healthcare environment is preferred." We can put as
    • High school diploma or equivalent required.
    • Minimum of 3 years’ experience in shipping preferred.
    • Experience working in a pharmacy or healthcare environment preferred.
    • Skills & Abilities: list items. "Ability to communicate effectively and professionally through written, verbal, and interpersonal skills as applied when interacting with employees, clients, or agency representatives, successfully conveying, and exchanging information in a positive manner. Proven ability to evaluate and analyze problems or tasks from multiple perspectives; adaptively employ problem solving methods to find creative or novel solutions; and use logical, systematic, and sequential processes to solve problems. Ability to multi-task and handle multiple priorities without sacrificing quality. Detail oriented and organized. Proficient computer skills to navigate proprietary and other pharmacy software; shipping, delivery, and order management platforms (i.e. FedEx, UPS, TForce, TOMS, etc); as well as Microsoft Office Suite (i.e. Excel and Sharepoint). Proficiencies include but are not limited to: Excel using quantitative analysis, charting, pivot tables, formulas/algorithms, and trend analysis." We can make each as
    • . Physicals/Mental Demands maybe we can include under Skills or Qualifications? Not a standard heading; maybe we can omit as not required. But we need preserve all substantive info. Could add a

      under Qualifications or Skills? The instruction: use headings for section headings (list). It didn't forbid other headings, but we should prefer those headings. Could add a

      under Qualifications for physical demands. But better to add a separate section? Not in list; maybe we can incorporate into Qualifications as a note. Schedule: "This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed." Benefits: "AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire." We should exclude EEO etc. Now construct HTML. Start with maybe not needed; just headings and content. We'll output:

      About the role

      ... company description + job details ...

      Then

      Responsibilities

        ...
      Then

      Qualifications

        ...
      Then

      Skills

        ...
      Then

      Benefits

      ...

      Then

      Schedule

      ...

      Make sure no extra whitespace? It's fine. Now craft the About the role paragraph: combine company description and job details. Company description: "AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states." Job details: "Reporting to the SVP of Pharmacy Operations, this role involves managing the shipment and tracking processes for packages dispatched from CareKinesis fulfillment centers to various destinations, including participant residences, assisted living facilities, and PACE organization facilities. Responsibilities encompass closely monitoring all shipments to ensure timely delivery through internal and external tracking tools and dashboards, coordinating with national courier Account Managers, and effectively addressing and resolving various delivery challenges such as weather-related issues and exceptions, with the ultimate aim of achieving a high on-time delivery rate. Supervision and guidance are provided by a manager or supervisor." Combine into one paragraph. Now Responsibilities list: we need to ensure each bullet is a distinct duty. We'll list each sentence as
    • . Some sentences are repetitive like "Acts as a liaison between various national couriers and our organization." and later "Act as a liaison between our national couriers and CareKinesis." Might be similar but we keep both as they appear. Let's enumerate: 1. Monitors and tracks all shipments by FedEx, UPS and other couriers to provide timely updates to team members and leadership. 2. Acts as a liaison between various national couriers and our organization. 3. Ensures accuracy of shipments by monitoring delivery systems for appropriate destination address and delivery time. 4. Addresses delivery exceptions while escalating any unresolved shipments or issues when necessary. 5. Address and resolve shipment errors and challenges. 6. Escalation of any unresolved shipments. 7. Monitors weather patterns across the United States to proactively mitigate delivery delays and inform supervisor so that all fulfillment sites are notified. 8. Act as a liaison between our national couriers and CareKinesis. 9. Follows procedures in client contracts and purchase orders to prepare accurate invoices and credits. 10. Prepares shipping reports by coordinating information between carriers and dashboards. 11. Stays informed about shipment transit times and groups shipments for efficiency. 12. Participates in reclamation duties including, but not limited to, the retrieval and restoration of shipping packages. 13. Participate in company quality initiatives, identify opportunities for process improvements, and report potential quality assurance issues. 14. Ensures compliance, efficiency, quality of operations, and information security in accordance with privacy, security, and company guidelines along with applicable regulations such as HIPAA. 15. Acts as a liaison between our clients, their providers, and our pharmacy. Handles all shipping requests and other related requests to ensure clients have a positive experience. 16. Acts as a primary liaison coordinating with various departments to ensure operational efficiency and delivery quality. 17. Coordinates return requests from PACE clients. 18. Collaborates with the inventory supervisor assisting in return packages and crediting orders by utilizing JIRA customer portal and Appfire. 19. Stay updated on training and best practices relevant to the role. 20. Embody AnewHealth’s Core Values in all communications and interactions. 21. Other duties as assigned. Now Qualifications list: - High school diploma or equivalent required. - Minimum of 3 years’ experience in shipping preferred. - Experience working in a pharmacy or healthcare environment preferred. Skills list: - Ability to communicate effectively and professionally through written, verbal, and interpersonal skills as applied when interacting with employees, clients, or agency representatives, successfully conveying, and exchanging information in a positive manner. - Proven ability to evaluate and analyze problems or tasks from multiple perspectives; adaptively employ problem solving methods to find creative or novel solutions; and use logical, systematic, and sequential processes to solve problems. - Ability to multi-task and handle multiple priorities without sacrificing quality. - Detail oriented and organized. - Proficient computer skills
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