Shipping Technician (3:30PM - 12AM)

Responsibilities

• Maintains close monitoring of all shipments to ensure timely delivery through internal and external tracking tools and dashboards.
• Counsels with national courier account managers to coordinate delivery logistics.
• Effectively addresses and resolves various delivery challenges such as weather-related issues and exceptions.
• Escalates any unresolved shipments or issues to supervisor.
• Maintains awareness of weather patterns across the United States to proactively mitigate delivery delays.
• Acts as a liaison between CareKinesis and various national couriers.
• Prepares accurate invoices and credits according to client contracts and purchase orders.
• Coordinates return requests from PACE clients and assists in return packages and crediting orders.
• Stays updated on training and best practices relevant to the role.
• Embodies AnewHealth’s Core Values in all communications and interactions.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years of experience in shipping preferred.
• Experience working in a Pharmacy or healthcare environment is preferred.
• Ability to communicate effectively and professionally through written, verbal, and interpersonal skills.
• Proven ability to evaluate and analyze problems or tasks from multiple perspectives; adaptively employ problem-solving methods to find creative or novel solutions; and use logical, systematic, and sequential processes to solve problems.
• Detail-oriented and organized.
• Proficient computer skills to navigate proprietary and other pharmacy software; shipping, delivery, and order management platforms (i.e. FedEx, UPS, TForce, TOMS, etc); as well as Microsoft Office Suite (i.e. Excel and Sharepoint).
• Proficiencies include but are not limited to: Excel using quantitative analysis, charting, pivot tables, formulas/algorithms, and trend analysis.

Benefits

• Acomprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays.