Shipping & Receiving / Office support

About the Role

Innovent, an engineering and manufacturing company within the Standex Engraving Group, delivers innovative product and service solutions to disposable hygiene, aerospace, and industrial clients worldwide. As part of a small, stable company, you’ll support operations in shipping, receiving, office administration, purchasing, and general support.

Responsibilities

• Receive supplies, tools, and materials accurately and efficiently.
• Prepare completed jobs for shipment to customers and in-process jobs for shipment to suppliers.
• Package, prep, load, and unload shipments by hand or with a forklift.
• Complete shipping and receiving documentation, including FedEx, UPS, bills of lading, international, and customer paperwork.
• Ensure timely and accurate data entry into the Epicor ERP system.
• Coordinate incoming and outgoing deliveries with vendors and carriers.
• Monitor office supply and equipment inventory and order supplies as needed.
• Request quotes from approved suppliers while ensuring accuracy and timely follow-up.
• Prepare and manage purchase orders for job materials and operational needs using Epicor.
• Follow up with vendors regarding delivery schedules and order status.
• Generate and update internal quotes and sales orders.
• Maintain organized records, filing systems, and administrative documentation.
• Provide excellent customer service while communicating professionally with customers and vendors via phone and email.
• Assist with additional administrative and clerical duties as needed.
• Follow all OSHA safety guidelines and company policies and procedures.
• Communicate problems, delays, or concerns promptly to management.
• Maintain a clean, organized, and professional work environment.

Requirements

• Must be a US Citizen.
• High School Diploma or GED equivalent required.
• Ability to regularly lift up to 50 lbs.
• Ability to travel locally for deliveries to or from suppliers, UPS, or FedEx, up to 20%.
• Must be able to work a standard 40-hour work week with occasional overtime.
• Must have a valid driver’s license.

Skills

• Previous shipping/receiving, administrative, customer service, purchasing, or manufacturing support experience preferred.
• Experience with Epicor or other ERP systems is a plus.
• Ability to work in a fast-paced manufacturing and office environment.
• Strong organizational and multitasking skills.
• Strong attention to detail with a focus on accuracy and quality.
• Basic computer proficiency including Microsoft Office, email, and ERP systems such as Epicor.
• Comfortable learning new systems and processes through written and verbal instruction.
• Strong keyboarding and data entry skills.
• Excellent communication and customer service skills.
• Self-motivated with the ability to work independently and as part of a team.
• Reliable attendance and punctuality.
• Ability to prioritize tasks and manage deadlines effectively.