Shipping & Receiving Coordinator - 1st Shift

About the Team

Our Supply Chain and Logistics team mission is to provide top‑notch service to our stores and purchasing teams—contributing to the goal to make Grocery Outlet the first choice for bargain‑minded customers while touching lives for the better. Our team oversees the successful movement of products from our vendors to our stores and is self‑motivated, passionate, and dedicated.

About the Role

Working closely with the Warehouse Supervisor, this position is responsible for ensuring the efficient operation of the Receiving Department. Daily responsibilities include, but are not limited to, data entry, processing and receiving documentation, maintaining accurate records and other receiving‑related activities. This role reports to the RFC Shift Manager.

Responsibilities

• Monitor inbound and outbound deliveries.
• Schedule inbound deliveries by phone, email, or online.
• Work directly with the Transportation team to ensure work is ready.
• Receive BOLs from all delivery drivers and verify quantities against the Receiving Document.
• Create and scan receiving documents daily.
• Check and record the quantity of merchandise for conformity to purchase orders and specifications.
• Log and track all problems relating to receiving/shipping, contacting all parties involved to ensure awareness of the problem.
• Reconcile purchase orders.
• Close and dispatch outbound loads when ready.
• Accurately input a high volume of data on various spreadsheets concerning incoming merchandise in a timely manner.
• Record and report shortages and discrepancies.
• Communicate efficiently and concisely over the phone, in person, and through e‑mail to coordinate returns, rejections, and credits.
• Ensure friendly, efficient, and professional customer service.
• Maintain SOX compliance for the department.

Pay

Base Salary Range: $22.00 hourly. 401(k) profit sharing. Medical, dental, and vision benefits. Employees are eligible to earn up to ten (10) days of vacation per year, accrued each pay period. Final compensation will be determined based upon experience, skills, and location. Shift hours: Monday – Friday, 6:00 am – 2:30 pm.

About You

• 1+ years of experience in a shipping and receiving role or within logistics, freight carriers, or warehouse operations.
• Previous experience safely operating forklifts, pallet jacks, and other warehouse tools (training provided if needed).
• Ability to deliver information clearly and concisely to team members and customers.
• Ability to comply with all WFM policies and procedures.
• Excellent data entry skills.
• Proficiency with Microsoft Excel.
• Strong customer service skills.
• High attention to detail and thoroughness with paperwork.
• Ability to work well with others, self‑motivated, and capable of working independently.