Shipping Coordinator

Shift: Monday–Friday, 10 AM–6:30 PM

About the role

Execute and oversee daily shipping functions, including processing orders through various shipping systems, handling courier/LTL shipments, and managing USPS metered mail. Support Account Management in researching and resolving customer shipment issues, ensure the daily hand-off of all processed packages to carriers, and generate end-of-day reports.

Responsibilities

• Oversee daily order processing through designated shipping/mailing systems
• Coordinate changes in shipping methods as instructed by Management
• Schedule pick-ups with various carrier/courier services
• Review, investigate, and resolve issues with carriers regarding shipments
• Interact with carriers/couriers regarding shipment status and maintain continuous communication with Management
• Monitor shipping area and stations to verify all packages are processed accordingly
• Delegate and instruct shipping personnel while maintaining high service and productivity levels
• Participate in and contribute to process improvements and adhere to the Quality Management System

Requirements

• At least 3 years of International Shipping Experience
• At least 2 years using Microsoft Office; intermediate to advanced level experience in Excel required
• At least 3 years working with SAP or a similar Warehouse Management System (WMS)

Benefits

• Medical, Dental, Vision, Life Insurance, and Disability Pay
• 401(k) with company matching up to 6%
• Paid Time Off, including paid holidays
• Flexible Spending Accounts
• Voluntary benefits such as legal and financial assistance, pet insurance, and more
• Employee Assistance Program
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training
• Commuter benefits
• Employee engagement activities