Shipping Coordinator

About the role

Displays2Go is hiring a Shipping Coordinator to support our shipping operations at our Fall River, MA facility.

Responsibilities

• Monitor email throughout the day for high-volume orders, quote requests, special shipping instructions, and order changes.
• Communicate missed pickups and other shipping issues with carrier dispatchers and management.
• Maintain the sales order dashboard, ensuring orders are printed and instructions are communicated to Material Handlers and carriers.
• Prepare shipping quotes using tools such as Czarlite, carrier websites, email, and phone.
• Provide detailed packing instructions and assign orders to team members.
• Maintain accurate pallet logs by carrier for open, in-process, and shipped orders.
• Create Bills of Lading (BOLs) for LTL shipments and properly tag pallets.
• Contact and schedule carriers to support same-day pickup of processed orders.
• Communicate shipping or order issues with the Team Lead, Supervisor, and Contact Center.
• Follow all safety procedures and support the safe operation of material-handling equipment.
• Maintain a clean, safe, and organized work area.
• Perform other duties as needed.

Requirements

• A high school diploma or equivalent.
• Previous shipping, LTL, BOL, logistics, or related warehouse experience preferred.
• Previous team coordination or leadership experience is a plus.

Skills

• Basic computer skills.
• Strong attention to detail and ability to follow written and verbal instructions.
• Basic math skills, including addition and subtraction.
• Ability to prioritize work and complete tasks within assigned deadlines.
• Strong communication and organizational skills.
• Ability to obtain forklift certification.

Pay

The starting pay for this position is $19.00 per hour. Final compensation may vary based on relevant experience, skills, qualifications, and other job-related factors.