Shipping Clerk

Primary Responsibilities

• Process customer orders for shipment in the ERP system.
• Review completed orders to verify accuracy, quantities, and shipping requirements before releasing them.
• Generate shipping documents, including bills of lading (BOLs), packing slips, shipping labels, and carrier documentation.
• Schedule shipments with parcel and freight carriers based on customer requirements.
• Assign appropriate shipping methods and freight carriers according to routing guides and company procedures.
• Drop (release) completed orders for shipment in the ERP system to ensure accurate inventory and order status.
• Ensure all required shipping documentation is complete and accurate before shipment.
• Communicate shipment schedules and exceptions with warehouse, customer service, production, and transportation teams.
• Track shipments and provide shipping status updates as needed.
• Resolve shipping discrepancies, documentation errors, and carrier issues.
• Maintain accurate shipping records and filing systems.
• Support inventory accuracy by completing required shipping transactions in the ERP system.
• Follow all company safety policies and standard operating procedures.

Qualifications

• A high school diploma or GED.
• 1-3 years of shipping, logistics, or manufacturing experience preferred.
• Familiarity with bills of lading, packing slips, freight documentation, and carrier portals.
• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving skills.

Core Competencies

• Ability to foster trusting relationships, teamwork, and cross collaboration.
• Effective verbal and written communication skills.
• Excellent analytical and critical thinking skills.
• Demonstrates personal accountability for results.

Organizational Competencies

• Continuous Improvement
• Continuous Learning
• Agility
• Active Listening and Understanding
• Inclusive Decision Making
• Customer Focus
• Growth Mindset
• Steadfast Ethics and Integrity
• Creative Problem Solving
• Broad Perspective

Technical Skills

• Experience using ERP (SAP) systems to process shipping transactions.
• Proficient with Microsoft Office, especially Excel and Outlook.

Work Conditions

• This job operates in an industrial manufacturing environment.
• Exposure to varying temperatures, loud noise levels, dust, fumes, oil, or other outdoor elements.
• Regular standing, walking, and sitting for extended periods of time.
• Climbing stairs/ladders, squatting, sitting, operating machinery, and may require lifting to 50lbs.
• Must be able to wear Personal Protective Equipment (PPE) as required.