Shipping and Receiving Supervisor

About the role

Fulfill the Shipping Lead's direction on outbound production by applying trained knowledge of correct shipping methods conducive to the product configuration and method of its shipping. This onsite role is based in Indianapolis, IN.

Responsibilities

• Retain shipping knowledge necessary to decide the best carrier for cost and customer delivery requirements based on size, destination, and delivery date.
• Retain specific customer routing and requirements to ship and bill correctly.
• Work independently on shipments and communicate with area peers and leads for shipping volume coordination.
• Occasionally prepare pallets by hand stretch wrapping and utilizing steel or plastic bands to secure the load to the pallet.
• Assist in floor arrangement to allow smooth entry of production product and prevent departmental bottlenecking.
• Perform manual or online Bills of Ladings, UPS or FedEx software transactions (with memorized operating rules) and carrier contacts.
• Pull carrier shipment records, check stock entries (and report discrepancies), calculate predetermined markups, and enter freight cost and tracking into ERP (initiates invoicing process).
• Reconcile "Many:1" ratio of ERP where one line item represents hundreds or thousands of independent address records that need to be related back to the single line (known as batching).
• Load trucks using forklift and electric floor jacks.
• Receive written or verbal prompts to initiate tracking of shipments via web access or carrier offices (phone).
• Maintain schedule(s) managed outside ERP that alert pack dates to manufacturing and inform carriers for pickup.
• Request required supplies from the Warehouse and notify lead or supervisor of outside supplies needed that cannot be obtained from the Warehouse.
• Report returned shipments and seek carrier credits for service failures.

Requirements

• More than 1 year of experience with UPS Worldship and FedEx Ship Manager.
• Minimum of a High School diploma or equivalent and some related experience and/or training; or equivalent combination of education and experience.
• More than 1 year of experience working in a warehouse, shipping, and receiving environment.
• One year of previous counterbalance forklift experience required.
• Intermediate use of Microsoft applications including Access, Excel, Word, and Outlook, plus website navigation.
• Ability to read spreadsheets and job tickets.
• Strong communication skills both in person and over the phone.
• Capability to effectively interact with individuals in a variety of organizational roles and levels of responsibility both internally and externally.
• Ability to maintain productivity and efficiency, even within high-pressure or short-deadline circumstances.

Physical Demands & Working Conditions

• Ability to exert up to 50 lbs. of force occasionally, 30 lbs. of force frequently, and 10 lbs. of force constantly to move objects.
• Must be able to stand a minimum of 8–10 hours a day.
• Work in environmental conditions with protection from weather but not necessarily from temperature changes.
• Exposure to outside environmental conditions with no effective protection from the weather.
• Work on the warehouse and production floor among temperature changes, varying noise levels, and vibrations, and in close proximity to machines with moving and electrical parts.
• Potential exposure to fumes, odors, and chemicals.
• Requires strong visual acuity and field of vision, with the ability to see near and far, perceive depth, and distinguish color.
• Capable of working overtime with occasional needs for flexible hours.

Benefits

• Health Care Plan (Medical, Dental, and Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary, and AD&D)
• Paid Time Off
• Short-Term and Long-Term Disability
• Training and Development
• Wellness Resources

Pay

$55,000 USD annually

Schedule

Monday - Friday, 8:00 AM - 5:00 PM