Shipping and Receiving Supervisor

About the role

This position supervises all shipping and receiving activities for the given department or departments, including direct supervision of departmental personnel, verifying incoming and outgoing shipments, and prioritizing activities to meet customer demands.

The role takes an ethical approach to balance the needs of customers and employees, while maintaining commitment to the company's welfare.

Responsibilities

• Supervise departmental employees to meet daily shipping schedules in high volume capacity traffic on multiple shifts and monitors order accuracy, timeliness, and efficiency of the department.
• Manage proper methods of receiving including verification of receipts, accuracy of entries, timely transactions, and accuracy of inventory transactions.
• Estimate product, equipment (truck/trailers) and staffing required to meet departmental schedules.
• Manage warehouse processes and activities efficiently to gain the maximum storage and flexibility.
• Inspect, train, and monitor employee's compliance with company's safety, quality, and performance policies and procedures.
• Work closely with production supervisors and other departments as necessary to meet customer delivery requirements.
• Communicate daily with internal and external customers on status of any order related problems.
• Verify employees' production reporting accuracy, procedural compliance, and time and attendance.
• Conduct safety audits in compliance with company's programs and participates in safety programs.
• Be able to perform all duties and activities of the workers supervised.

Supervisory Responsibilities

• Oversees the day-to-day workflow of shipping and receiving staff.
• Follows timekeeping requirements for shipping and receiving staff.
• Conducts performance evaluations that are timely and constructive.
• Manages disciplinary action process of employees as needed and in accordance with company policy.

Qualifications

A Bachelor's degree and 5 years of shipping/receiving experience and leading others in a manufacturing environment or equivalent combination of education and experience is required.

Bilingual in Spanish is strongly preferred.

Skills

• Ability to foster trusting relationships, teamwork, and cross collaboration.
• Effective verbal and written communication skills.
• Excellent analytical and critical thinking skills.
• Ability to hold others accountable through effective leadership.
• Demonstrates personal accountability for results.
• Ability or willingness to change to suit different conditions.
• Leading by example, being a power for good and working toward desirable outcomes.

Organizational competencies include Continuous Improvement, Continuous Learning, Agility, Active Listening and Understanding, Inclusive Decision Making, Customer Focus, Growth Mindset, Steadfast Ethics, and Integrity, Creative Problem Solving, and Broad Perspective.

Technical Skills

• Proficiency in Microsoft Office Suite, PRMS, RF Scanners.
• Proficient with SAP or an equivalent ERP system.
• Knowledge of Maxload, UPS Worldship, and Calcrate.
• Understanding of ICC and DOT Regulations.

Work Environment

Prolonged periods sitting at a desk and working on a computer or standing and walking on the manufacturing floor.

The employee is regularly exposed to manufacturing equipment and machinery, forklifts, and pallets, with a moderate to loud noise level.

The employee is occasionally exposed to extreme hot and cold weather conditions, and personal protective equipment is required in all areas of the production plant.