Shipping and Receiving

About the role

A shipping and receiving associate to support warehouse fulfillment while taking primary responsibility for returns processing and quality control.

Responsibilities

• Receive and verify inbound shipments against purchase orders, packing slips, supplier documentation, and expected quantities.
• Verify incoming shipments for quantity, item accuracy, and shipping discrepancies; document and report shortages, overages, substitutions, or transit damage.
• Receive, inspect, test, and evaluate returned products to determine the appropriate disposition—return to inventory, rework, repair, or scrap—and perform basic troubleshooting, cleaning, repair, and repackaging when authorized.
• Process returns accurately in SAP and the designated returns portal, ensuring inventory locations and transaction records are updated in real time.
• Perform cycle counts, spot checks, discrepancy investigations, and annual physical inventory support.
• Monitor inventory-accuracy, returns, and quality metrics; identify anomalies, defect trends, and potential systemic issues.

Qualifications

• High school diploma or GED.
• One to three years of experience in warehouse operations, shipping and receiving, inventory control, returns management, quality control, distribution, or a related environment.
• Ability to accurately count, sort, inspect, and verify products and to follow written shipping, receiving, testing, and disposition instructions.
• Proficiency with Microsoft Excel and basic Microsoft Office tools for recordkeeping, tracking, and reporting.
• Strong attention to detail, organization, prioritization, and sense of urgency in a fast-paced environment.
• Clear communication skills and the ability to work independently and collaboratively across departments.
• Dependability, punctuality, sound judgment, and a strong commitment to safety, accuracy, and customer service.

Pay

$18–$22 per hour

Schedule

First shift, Monday–Friday, 7:00 am – 3:30 pm