Shipping Administrator

Responsibilities

• Create, review, and release all required shipment paperwork (air waybills, barcode labels, commercial invoices, packing lists, etc.) in accordance with customer, commercial, and regulatory standards.
• Interface with multiple web portals required for shipping documentation.
• Extract and validate shipping information from government and commercial contracts/purchase orders, and internal requisitions.
• Identify any discrepancies between data sources that prevent the creation of shipping documents and work with key stakeholders to reach a resolution.
• Maintain Export & ITAR Compliance by following internal SOPs to ensure every international shipment meets U.S. Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR) requirements.
• Flag any missing or questionable items for the Export team to review and document corrective actions.
• Serve as the primary point of contact for internal customers and the in-house government agency, DCMA (Defense Contract Management Agency).
• Coordinate with external carriers, freight forwarders, and customs brokers as needed.
• Timely Processing & Record Keeping: Ensure all shipment requests are processed within defined service level targets. Generate routine performance reports. Maintain organized, audit ready, electronic and physical shipping records. Update status dashboards.

Requirements

• Typically a High School Diploma and 4 years work experience or equivalent experience.
• Core Skills: Detail-oriented reading & analytical ability, extreme attention to detail, written & verbal communication, pressure management & multitasking, team orientation & coachability, computer proficiency.
• Preferred: Associate or bachelor’s degree in business, Supply-Chain Management, Finance, Legal Studies, or a related field.
• Additional Attributes (highly valued): Positive, service-oriented demeanor, process-improvement mindset, organizational agility.

Skills

• Detail-oriented reading & analytical ability.
• Extreme attention to detail.
• Written & verbal communication.
• Pressure management & multitasking.
• Team orientation & coachability.
• Computer proficiency: Intermediate Excel/Google Sheets skills; comfortable with web-based forms; able to learn and become proficient in an ERP/TMS system with minimal supervision.

Benefits

• Health, dental, and vision insurance.
• Health savings account.
• A 401(k) savings plan.
• Disability coverage.
• Life and accident insurance.
• Employee Assistance Program.
• Legal plan.
• Discounts on home, auto, and pet insurance.
• Paid time off, paid holidays, and other types of leave.
• Recognition program.
• Other incentives based on position level and/or job specifics.