Shipper/Receiver

About the Role

At GAF, we cover more than just buildings—we cover each other. You will have the tools and resources to grow and develop in your career, experience our incredible culture, and be empowered to support your teammates, customers, and community. This role drives improvements and innovation in our products while leading present-day operations through deep experience and responsibility.

Responsibilities

• Organize, prioritize, and communicate effectively with diverse contacts, adapting to daily schedule changes.
• Work through lunch and break times when drivers are ready to load, shifting breaks to slower periods.
• Lead and delegate tasks by assessing team workloads, adjusting duties to meet timelines, and fostering positive working relationships.
• Plan and prioritize LTLs and small packages to ensure readiness for driver arrivals.
• Assist in collecting Bills of Lading (BOLs), packing slips, and invoices for shipments; verify quantities and train crew members on counting and verifying receivables.
• Enter correct data into PeopleSoft, Maximo, and other applicable systems.
• Answer and delegate radio transmissions for receiving, facilitating incoming trucks and directing them to appropriate doors.
• Coordinate outbound trucks, orders, and load types, categorizing orders by product mix and assigning them to locations with Warehouse Associates for loading.
• Determine in advance when loads vary due to flexible instructions, complete documentation, and ensure WMS quantities match customer billing.
• Maintain email communication to stay aware of emergencies, order changes, new LTLs, and Customer Care needs.
• Confirm and sign all paperwork, serving as the final checkpoint for order errors.
• Ensure truck drivers understand tarping, strapping, edge protectors, and loading procedures; confirm appointment times and collect executed Job Site Forms and BOLs.
• Update CarrierPoint throughout the day, tracking inbound and outbound shipments, including pallets shipped and received.
• Facilitate daily communication with customer service on orders and problem-solving.
• Work closely with the Shipping Supervisor and provide backup coverage when necessary.
• Prepare daily work assignments by reviewing and printing pick slips, transfer tickets, etc.
• Double-check order picking per established procedures.
• Process paperwork for shipments, including BOLs, packing slips, and depletion.
• Follow and document Hazardous Materials Transportation Guidelines for all shipments.
• Post receipts for deliveries in PeopleSoft and Maximo.
• Dispatch orders for TRUCKS, LTLs, SM PKG, and CONTAINER shipments.
• Process LTLs and SM PKG through associated carrier systems.
• Process export documents against shipping guidelines.
• Handle RMA paperwork and dispatch carriers for pickup.
• Conduct cycle counts for raw materials and finished goods as instructed.
• Ensure all activities are performed safely.
• Relieve Warehouse Associates for breaks and lunches as needed.
• Coordinate projects with the Shipping Supervisor to maintain crew productivity.
• Identify and perform or facilitate necessary tasks to support operations.
• Train new warehouse employees and continue developing existing employees.

Requirements

• High school diploma or GED required.
• Minimum 3 years of experience in a fast-paced logistics manufacturing environment.
• Experience supporting logistics, customer care, and business goals.
• Ability to provide positive leadership and motivation for your crew.
• Ability to troubleshoot and solve logistics, carrier, and customer challenges.
• Advanced proficiency in Microsoft Office Suite (Outlook, Excel, and others).
• Familiarity with standard warehouse concepts, practices, and procedures.
• Proven ability to teach and train other employees on processes and procedures.

Preferred Qualifications

• Ability to respond to requests professionally and in a timely manner.
• Demonstrated intermediate communication and interpersonal skills.
• Strong planning, prioritization, organizational, and reporting skills.
• Independent problem-solving skills.
• A demonstrated commitment to safety.
• Highly self-motivated with the ability to work unsupervised while producing quality results.
• Strong teamwork orientation.
• Ability to work and communicate well with employees at all levels of the organization.

Physical Demands

• Stationary Position: Frequently
• Move/Traverse: Frequently
• Stationary Position/Seated: Occasionally
• Transport/Lifting: Frequently
• Transport/Carrying: Frequently
• Exerting Force/Pushing: Frequently
• Exerting Force/Pulling: Frequently
• Ascend/Descend: Frequently
• Balancing: Occasionally
• Position Self/Stooping: Frequently
• Position Self/Kneeling: Frequently
• Position Self/Crouching: Frequently
• Position Self/Crawling: Frequently
• Reaching: Constantly
• Handling: Constantly
• Grasping: Frequently
• Feeling: Rarely
• Communicate/Talking: Occasionally
• Communicate/Hearing: Frequently
• Repetitive Motions: Frequently
• Coordination: Frequently

Working Conditions

• Extreme cold: Frequently
• Extreme heat: Frequently
• Humid: Frequently
• Wet: Frequently
• Noise: Frequently
• Hazards: Frequently
• Temperature Change: Frequently
• Vibration: Frequently

Travel Requirements: 0%

Pay

Base Hourly Rate: $33.54. Individual compensation offers will be determined based on factors including geographic location, relevant experience, skills, education, and qualifications.

Benefits

• A wide range of health insurance options, including medical, dental, and vision for you and your family.
• Family-building benefits supporting fertility and parenthood journeys.
• Robust 401K plan with employer match for pre-tax and/or Roth contributions.
• Wellness program, free financial coaching, referral program, and product rebates for your primary residence.
• Professional growth and development through internal training, courses, and a generous tuition reimbursement program.
• Employee Resource Groups focused on education and allyship for all employees.