Ship Clerk, CMH5

About the role

Ship Clerks play a crucial role in the Middle Mile network and are responsible for delivering our mission is to be Earth's most customer-centric company. Ship Clerks are responsible for daily management of department duties including planning loads around standard departure times, load flow control and ensuring proper trailer utilization. Ship Clerks can assign job duties, provide work direction and communicate with internal and external partners. Ship Clerks will drive and execute standard work in areas impacting Safety, Quality, Productivity, Utilization, and On-time Performance.

Responsibilities

• Correspond with multiple shipping companies and their contacts
• Use multiple shipping company’s software to ship and track packages
• Troubleshoot shipping problems and errors to resolution
• Ensure trailer utilization is maximized to control transportation costs
• Ensure on-time dock performance
• Avoid misloads and maintain load level performance tracking
• Coordinate with Transportation teams on Driver issues, Trailer Pool needs, Yard Move Delays, Late Inbound volume, and Load Swaps to protect customer experience
• Ensure all safety measures and precautions are in place and being used regarding the docks and trailers
• Assist in keeping work area clean and organized
• Identify and address safety hazards within the work area
• Participate in safety initiatives
• Referring all job injuries or safety violations immediately to Area Manager

Requirements

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Qualifications

• Basic understanding of shipping requirements, rules and obligations by carrier, destination and package type
• Basic knowledge of Microsoft Office products and applications
• Basic understanding of safety measures and precautions

Skills

• Microsoft Office products and applications
• Shipping requirements and rules
• Safety measures and precautions

Benefits

• EAP, Mental Health Support, Medical Advice Line
• 401(k) matching

Pay

The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location.

Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, OH, WEST JEFFERSON - 24.00 - 26.00 USD hourly