Ship Clerk

About the role

Ship Clerks play a crucial role in the Middle Mile network and are responsible for delivering our mission is to be Earth's most customer-centric company.

Responsibilities

• Correspond with multiple shipping companies and their contacts
• Use multiple shipping company’s software to ship and track packages
• Troubleshoot shipping problems and errors to resolution
• Ensure trailer utilization is maximized to control transportation costs
• Auxiliary in updating Staging POD 5s and resource allocation
• Maintain load level performance tracking for load planning, on-time dock performance, utilization, and misloads
• Coordinate with Transportation teams on Driver issues, Trailer Pool needs, Yard Move Delays, Late Inbound volume, and Load Swaps to protect customer experience
• Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers
• Assist in keeping work area clean and organized
• Identify and address safety hazards within the work area
• Participate in safety initiatives
• Referring all job injuries or safety violations immediately to Area Manager
• Fully understand workflow and daily production goals
• Reviewing and updating SOP as required
• Assisting in operational excellence initiatives in some capacity
• Filling in as needed with production duties

Requirements

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

Qualifications

• Prior training, teaching or presentation experience
• Willingness to work different shifts
• Willingness to work in different areas as required by training needs
• Excellent attendance

Skills

• Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type
• Very organized and able to handle multiple and changing projects/priorities
• Willingness to participate in and support the Operational Excellence initiatives

Benefits

Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.