Shipping Clerk

Position Summary

We are seeking a Shipping Clerk to join our Duluth plant. The Shipping Clerk is a key member of the operations team responsible for coordinating shipments, customer pickups, inventory tracking, and transportation logistics.

Essential Duties And Responsibilities

• Operate the truck scale for processing inbound and outbound shipments and maintain accurate shipment and scale transaction records.
• Schedule daily pickup and delivery appointments for bulk and packaged products in coordination with transportation providers, production supervisors, and plant personnel.
• Develop and maintain daily shipping and pickup schedules to optimize product movement and customer service levels.
• Maintain accurate inventory and product transfer records.
• Process and distribute daily, weekly, and monthly production and shipping reports.
• Serve as the first point of contact for visitors, customers, and truck drivers, ensuring a professional experience and adherence to site safety requirements.
• Monitor inventory levels to support efficient shipping schedules and customer order fulfillment.
• Adjust shipping and pickup schedules as needed based on production output, inventory availability, and customer requirements.
• Troubleshoot and resolve issues related to inventory management, barcoding systems, and order-picking processes.
• Prepare and distribute weekly inventory reports to corporate office personnel and management.
• Collapse railcar spotting activities and ensure railcars are properly positioned and tracked.
• Collaborate closely with production personnel on inventory transactions, lot code verification, and product tracking.
• Maintain office, shipping, and safety supply inventories and place orders as needed.
• Perform routine inspections, calibrations, and service checks on office and communication equipment, including safety devices and radios.

Qualifications

• Education & Experience: Associate degree in Business, Logistics, Supply Chain Management, or a related field preferred; or equivalent combination of education and experience. Minimum of two (2) years of experience in shipping, logistics, dispatching, transportation, inventory control, or a related operational environment.
• Computer Skills: Strong computer skills with proficiency in Microsoft Office Suite, particularly Excel and Word.
• Data Entry & Recordkeeping: Demonstrated accuracy in data entry, recordkeeping, and administrative tasks.
• Prioritization & Efficiency: Ability to manage multiple priorities and perform effectively in a fast-paced environment.
• ERP Systems: Experience with JD Edwards EnterpriseOne (JDE), JWS, or similar ERP systems preferred.
• Inventory Management: Experience with inventory management, barcode systems, and order-picking software preferred.
• Industry Knowledge: Knowledge of trucking operations, bulk terminal operations, or warehouse/shipping environments preferred.
• Advanced Excel: Advanced Excel or database management experience is a plus.

Key Competencies

• Problem Solving: Identifies and resolves issues in a timely and effective manner. Gathers and analyzes information to develop practical solutions.
• Initiative: Demonstrates ownership of responsibilities and proactively identifies opportunities for improvement. Takes appropriate independent action and follows through on commitments.
• Dependability: Consistently follows instructions and procedures. Meets deadlines and communicates effectively regarding priorities and workload.
• Communication & Influence: Builds productive relationships with customers, drivers, plant personnel, and corporate teams. Effectively communicates information and gains cooperation to achieve operational objectives.

Work Environment

A fast-paced manufacturing / distribution environment. Frequent interaction with drivers, customers, production personnel, and corporate staff. May require working outdoors periodically while assisting with scale operations and shipment coordination.