Shift Manager-Franchise - 4289 - Adam Shepherd Pkwy - Shepherdsville, KY (Shepherdsville, KY)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader! This position reports to the Assistant Manager or General Manager and supervises the restaurant employees.

Responsibilities

• Ensure guest satisfaction and overall restaurant performance on each shift
• Supervise restaurant employees
• Assist in managing the restaurant during peak hours
• Handle customer complaints and resolve issues promptly
• Manage inventory levels and ensure proper stock rotation
• Oversee food preparation and quality control
• Train and mentor new employees

Requirements

• Motivated, service-oriented employee with a high school education or GED
• Valid driver’s license

Qualifications

• Experience in a fast-paced, service-oriented environment is preferred
• Strong communication and interpersonal skills
• Ability to work flexible hours including weekends and holidays

Skills

• Customer service skills
• Leadership abilities
• Time management and organizational skills

Benefits

Our company offers competitive benefits including health insurance, paid time off, and opportunities for career growth.

Pay

Compensation is commensurate with experience.

Schedule

Flexible schedule to accommodate restaurant operations.