Shift Manager-Franchise - 3753-Checkers-Woodhaven, MI (Woodhaven, MI)

About the role

The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each and every shift. They are the "Every Shift" Leader! This position reports to the Assistant Manager or General Manager and supervises the restaurant employees.

Responsibilities

• Ensure guest satisfaction and overall restaurant performance on each shift
• Supervise restaurant employees
• Assist the management team in achieving business goals
• Manage inventory and ensure proper stock levels
• Handle customer complaints and resolve issues promptly
• Train and develop employees
• Conduct shift handovers and prepare for new shifts

Requirements

• Motivated, service-oriented employee
• High school education or GED
• Valid driver's license

Qualifications

• Experience in a leadership or supervisory role preferred
• Strong communication and problem-solving skills
• Ability to work flexible hours including weekends and evenings

Skills

• Customer service skills
• Leadership skills
• Inventory management
• Time management

Benefits

Not specified

Pay

TBD

Schedule

TBD