Shift Manager - $15-$18 per hour depending on availability & experience

About the role

The role involves leading shifts every week, ensuring customers receive a fast, accurate, and friendly experience. Shift Managers oversee the team and other managers during a shift to maintain high standards of quality, service, and cleanliness.

Responsibilities

• Planning for each shift
• Making sure the team meets McDonald’s standards
• Communicating with the next Shift Manager to prepare them for their shift
• Meeting targets during their shifts
• Helping their assigned Departments meet their goals
• Ensuring food safety
• Maintaining internal communication
• Managing inventory
• Performing daily maintenance and cleanliness
• Controlling quality food production
• Providing exceptional customer service
• Ensuring safety and security
• Scheduling staff
• Training new employees

Requirements

• Previous leadership experience, preferably in a restaurant, retail, or hospitality setting
• A positive attitude and a willingness to work in a fast-paced environment
• Ability to manage a team and handle multiple tasks simultaneously
• Flexibility with a schedule
• Age 18 or older

Qualifications

While not specified, previous leadership experience is preferred. Applicants should demonstrate a strong ability to lead and motivate a team, as well as a commitment to maintaining high standards of quality, service, and cleanliness.

Skills

Essential skills include effective communication, problem-solving, time management, and the ability to work independently and as part of a team. Knowledge of food safety protocols and inventory management is also important.

Benefits

• 15-25 days paid vacation
• 10 paid holidays and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered for this position.

Schedule

Shifts are typically scheduled based on the needs of the restaurant and the individual’s availability. The schedule is communicated directly to the employee by the franchisee.