Shift Lead FullTime (Eaze)

Eaze is a growing cannabis retailer with one grow and many stores in the state of Florida.

About the role

Responsible for promoting and selling products, ensuring high levels of customer satisfaction, delivering excellent customer service, and enhancing the customer experience in-store. Keyholder responsible for the ability to open and close the store.

Responsibilities

• Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops
• Ensures high levels of customer satisfaction through excellent customer service
• Greets and checks in customers in a friendly and welcoming manner
• Assists customers in-store, on the phone, and processes online orders
• Encourages sales through engagement of customers, suggestive selling, and sharing product knowledge
• Ensures compliance with legal requirements and has a full understanding of the training and compliance binder
• Assists with inventory, including receiving and stocking merchandise
• Upholds the Company policies and procedures and MED compliance standards
• Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc., are visible and updated
• Responsible for maintaining a clean, neat, and well-stocked store, as well as ensuring general housekeeping duties are upheld
• Responsible for opening and closing the store as a keyholder
• Supports management in training new employees

Requirements

• Sales experience in a retail store environment is