Shift Lead FullTime (Eaze)

About the role

Responsible for promoting and selling products, ensuring high levels of customer satisfaction, delivering excellent customer service, and enhancing the customer experience in-store.

Responsibilities

• Keyholder responsible for the ability to open and close the store.
• Responsible for the proper and accurate use and training of the POS, cash handling, safe audits, and change drops.
• Ensures high levels of customer satisfaction through excellent customer service.
• Greets and checks in customers in a friendly and welcoming manner.
• Affords assistance to customers in-store, on the phone, and processes online orders.
• Encourages sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Ensures compliance with legal requirements and has a full understanding of the training and compliance binder.
• Affords assistance with inventory, including receiving and stocking merchandise.
• Upholds the Company policies and procedures and MED compliance standards.
• Upholds visual merchandising standards, checking that proper signage, price tickets, marketing materials, etc., are visible and updated.
• Maintains a clean, neat, and well-stocked store, as well as ensures general housekeeping duties are upheld.
• Responsible for opening and closing the store as a keyholder.
• Supports management in training new employees.

Requirements

• Sales experience in a retail store environment is preferred, but not required.
• Customer service experience in restaurant, hospitality, and retail.
• Reliable, punctual, dependable, and trustworthy.
• Ability to work in a fast-paced environment.
• Ability to work days/nights/weekends/holidays.
• High school diploma or equivalent, or GED.

What you've accomplished

Sales experience in a retail store environment is preferred, but not required. Customer service experience in restaurant, hospitality, and retail. Reliable, punctual, dependable, and trustworthy. Ability to work in a fast-paced environment. Ability to work days/nights/weekends/holidays. High school diploma or equivalent, or GED.

What you're capable of

• Must be able to lift at least 25 lbs. and be able to stand, sit, bend, kneel, crouch, and reach.
• Must have reliable transportation to store.
• Willing and able to submit fingerprints for a Level 2 background screening upon hire.

Pay

$16/hour

Schedule

Days/Nights/Weekends/Holidays