Shared Services Operations Associate (Contract)

About the role

Vaco Atlanta is partnering with a non‑profit organization in downtown Atlanta, GA to fill a Shared Services Operations Coordinator position. This is a contract role expected to last 4–6 months and requires in‑office work; only candidates residing in the Atlanta, GA area will be considered.

Responsibilities

• Respond to incoming calls & e‑mails regarding donor and vendor inquiries
• Upload grant details into Bill.com
• Manage grant reporting reminders and follow‑up communications
• Assist with summary reports, dashboards, and meeting materials
• Maintain accurate data across systems and tracking tools
• Suggest process‑related improvements
• Assist with presentations and communications materials
• Maintain grant files, compliance documentation and supporting materials

Requirements

• Bachelor's degree in Public Administration or Business Administration preferred
• 2+ years of administrative or operations support experience
• Proficiency in Excel, Outlook, and Word
• Strong organization and prioritization skills
• Detail‑oriented with excellent customer service skills
• Strong verbal and written communication skills

Benefits

• Eligibility for discretionary bonuses
• Medical, dental, and vision benefits
• Participation in the company's 401(k) retirement plan