SERVPRO Operations Manager

Responsibilities

Oversees the day-to-day operations of restoration crews including schedules & production levels
Manages the tasks and activities of a diverse workforce to ensure jobs are being processed within a timely manner
Effectively communicates with all members of the restoration staff and delegates the appropriate duties for each team member
Develop and implement processes to improve performance
Develop employees for opportunities of greater responsibility, improves the abilities, skills and knowledge of production personnel through appropriate instruction and training
Works with support personnel to ensure that all aspects of the job are met to prevent any delays in the job process
Ensures strict compliance with all safety procedures and implements safe working procedures in assigned restoration areas

Requirements

• A high school graduate or GED equivalent
• A valid driver’s license
• 2+ years of management experience
• At least one year of restoration industry experience preferred
• IICRC certifications preferred
• Experience in building a strong team with tangible leadership skills
• A strong process and results-driven attitude
• The ability to multitask and remain detail oriented

Qualifications

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law

Pay

Competitive salary

Schedule

N/A

Benefits

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Competitive compensation
• Superior benefits
• Career progression
• Professional development

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law

Additional Information

Each SERVPRO® Franchise is independently owned and operated. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Company Info

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.