Services Quality Manager (Remote)

SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide. This role is fully remote; specific location details and expectations will be discussed during the interview process.

About the role

The Services Quality Manager will lead the development and execution of quality assurance strategies for post-construction services in utility-scale solar projects. You’ll ensure service excellence, asset performance, and compliance with ISO 55000 standards, focusing on long-term value creation through effective asset lifecycle management.

Responsibilities

• Quality & Compliance
  • Create and maintain a Quality Management System (QMS) tailored to solar O&M and service operations
  • Ensure compliance with ISO 9001 and ISO 55000 standards, focusing on asset integrity, reliability, and performance
• Asset Management Alignment
  • Integrate service quality processes with asset management objectives, including preventive maintenance, performance monitoring, and lifecycle optimization
  • Collaborate with engineering and operations teams to ensure service activities enhance asset value and reduce risk
• Performance & Improvement
  • Define and monitor KPIs for service quality, asset uptime, energy yield, and customer satisfaction
  • Lead root cause analysis and implement corrective and preventive actions for service-related issues
  • Drive continuous improvement initiatives across service workflows, documentation, and field operations
• Stakeholder Engagement
  • Interface with clients, subcontractors, and internal teams to ensure service delivery meets contractual and regulatory expectations
  • Support client audits and performance reviews with data-driven insights and quality documentation
• Training & Culture
  • Train service technicians and field staff on quality protocols, ISO 55000 principles, and asset care standards
  • Promote a culture of accountability, safety, and excellence in service execution

Requirements

• 5+ years in quality assurance or asset management in utility scale solar
• Strong knowledge of ISO 9001 and ISO 55000 frameworks
• Experience with solar O&M, SCADA systems, CMMS platforms, and performance analytics
• Familiarity with asset lifecycle planning, risk-based maintenance, and reliability engineering
• Certifications in Quality (e.g., CQE, CQA) or Asset Management (e.g., IAM Certificate) preferred
• Strategic thinking with a systems-based approach to service and asset quality
• Strong analytical and problem-solving skills
• Effective communicator with cross-functional leadership capabilities
• Proficiency in quality tools (e.g., FMEA, Six Sigma, RCA) and data visualization platforms
• Legally authorized to work in the U.S. without requiring employer sponsorship now or in the future

Benefits

• Medical, dental, and vision insurance for employees and their families
• Basic life and disability insurance
• 401(k) plan enrollment
• Vacation, sick, and holiday pay

Pay

$116,733.00 - $142,998.00 (salary)