Services Offer Execution Category Manager

Job Summary

The Services Offer Execution Category Manager within the N.A. Solutions Category team will report to the HP Solutions Senior Manager within the North America market, reporting to the HP Solutions Global Business Unit. This is an individual contributor role with focus on Lifecycle (Support) Services with accountability to work across all customer segments plus channel.

Key Responsibilities

• Contributes and actively participates in defining the category business plan and strategies to drive growth and profitability.
• Collaborates with various internal teams from marketing, sales, and finance to ensure seamless execution of category plans.
• Maintains and monitors key performance indicators (KPIs) and sales performance to identify areas for improvement.
• Demonstrates a broad understanding of product categories, business management, and sales challenges/strategies.
• Frequently represents the organization to external customers/clients.
• Works with the sales teams to identify opportunities.
• Datamining for customer opportunities, naked deals, customer targets.
• Develops, manages, and executes Lifecycle Services Program, Incentives, and Offers.
• Drives education and training with HP Sales audience on Lifecycle Services.
• Channel Support Efforts.
• Frequently contributes to the development of new ideas and methods.
• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
• Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Knowledge & Skills Required

• Strong written and verbal communication skills to enable effective communication internally and externally.
• Excellent presentation and storytelling skills – both F2F and virtual.
• Ability to simplify a complex message to drive knowledge retention and application in a sales role.
• Problem solving ability is developed with ability to lead and inspire teams under pressure situations, exercising independent judgment.
• Strong project management skills; able to manage multiple priorities in fast-paced environment.
• Ability to interface effectively with all levels of management and functional disciplines.
• Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives.
• May provide mentoring and guidance to lower-level employees.

Education & Certifications Preferred

• A Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically, 4-7 years of work experience, preferably in category management, P&L management, or a related field or an advanced degree with 3-5 years of work experience.