Services Architect 3 - Denver

About the role

As a member of Datadog’s Implementation Services team, you will lead the discovery, design, build, and launch of the Datadog platform for customers. Your responsibilities include developing the technical roadmap, guiding customer onboarding, writing automation scripts, managing projects, and collaborating with various teams.

Responsibilities

- Design and execute Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch - Assist customers during onboarding through co-development working sessions and provide support when needed - Develop and maintain deployment templates using automation tools such as Ansible, Terraform, and Jenkins - Oversee the operational aspects of implementation projects - Work closely with Customer Success, Technical Account Management, and Sales teams to ensure a seamless onboarding experience

Requirements

- Experience in designing and delivering technical solutions for DevOps Monitoring or architecture systems - Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes) - Proficiency in Config Management, IAC, and CI/CD tools such as Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc. - Programming/scripting skills in Java, Python, Ruby, Go, Node.JS, PHP, and .NET - Background in security operations, including SOC management, SIEM tooling (e.g. Splunk), and designing or supporting zero-trust networking architectures - At least 5 years of experience as an Architect or Consultant in a professional services team - Ability to sit for up to 4 hours and travel up to 30% of the time

Qualifications

- Bachelor's degree in Computer Science, Information Technology, or related field - Proven ability to manage complex projects and deliver results within deadlines - Strong communication and interpersonal skills - Ability to work independently and as part of a team

Skills

- Expertise in monitoring and security tools - Knowledge of cloud-native architectures and microservices - Familiarity with observability tools and practices - Strong problem-solving and analytical skills

Benefits and Growth

- Comprehensive global benefits package - Intra-departmental mentor and buddy program - New hire stock equity (RSUs) and employee stock purchase plan (ESPP) - Continuous professional development opportunities - Inclusive company culture with community guilds and inclusion talks - Competitive salary and equity package - Best-in-class employee benefits including healthcare, dental, parental planning, mental health, a 401(k) plan, and a discounted ESPP