ServiceNow Quality Assurance Analyst/Tester

We need to output HTML fragment with sections for headings that have content: About the role? Actually description includes "Description" then "Role Summary", "What You Will Be Doing", "What We Need From You", "Bonus Points", "Education Level", "Clearance Level", "Compensation decisions...", "About MetaPhase", "Remote Travel None", etc. We must use

for section headings (e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map content to these headings where appropriate. We should not repeat job title. We should not include Job ID etc. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Also we should not create sections unless posting has real specific content. So we need to decide which sections to include. We have content about role responsibilities: "What You Will Be Doing" -> map to Responsibilities. We have qualifications: "What We Need From You" -> Requirements/Qualifications. We have Bonus Points -> maybe Skills? Could be Skills. We have Education Level -> could be Qualifications (already). Could be separate but we should avoid thin sections. Probably combine Education into Qualifications. Clearance Level -> maybe Requirements? Could be separate but it's specific: Ability to obtain Public Trust Required; U.S. Citizenship required. Could be part of Requirements. Compensation: they gave a range: $95K-$110k. So we can include Pay section. About MetaPhase: we have description about company; could be About the role? Actually "About the role" is maybe company overview. We'll put About MetaPhase under About the role? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role (company overview). Responsibilities (What You Will Be Doing). Requirements (What We Need From You). Qualifications (Education Level maybe). Skills (Bonus Points). Pay (Compensation). Benefits? Not mentioned. Schedule? Not mentioned (Remote Travel None). Travel is not schedule. So we omit Benefits and Schedule. We must not include headings with filler. So we will output sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Pay. We need to preserve all substantive information, not invent or summarize away detail. Must keep details like specific tasks, etc. We need to use

• for any list of duties/requirements/benefits, and

  for prose. Thus for Responsibilities we should list bullet points from "What You Will Be Doing". That's a list of duties. We'll convert each sentence into

• . Might need to keep details. Similarly for Requirements: bullet list from "What We Need From You". Also include Clearance Level maybe as separate bullet. Qualifications: Education Level bullet. Skills: Bonus Points bullet list. Pay: paragraph with compensation range. About the role: prose from description and About MetaPhase combined? We need to preserve all substantive information. The description includes a paragraph about MetaPhase culture etc. Also later "About MetaPhase" repeated. We'll combine into a prose paragraph(s). Avoid duplication. We'll include unique content. We must remove boilerplate like "Are you ready to: Work alongside..." etc? That's part of description but maybe considered boilerplate? It's part of the posting but not navigation/legal. It's substantive? It's a call to action. Might be considered part of description. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Are you ready to:" lines are not those; they are motivational. We'll keep them? Might be considered part of description. We'll keep. We must not repeat job title. No job title given explicitly? It's ServiceNow Quality Assurance Analyst / Tester. We'll not repeat as heading. We must not include Job ID/requisition numbers. We must not include duplicated lines: there is duplicate "Education Level" and "About MetaPhase". We'll deduplicate. Let's extract content. Original description: "Description At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’ business. Over the years we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it. Together, we know our people are our difference—for our clients and our colleagues. Are you ready to: Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients? Learn and grow by taking advantage of every opportunity available to you? Be the difference and make it happen?" Then "Role Summary MetaPhase is seeking an experienced ServiceNow Quality Assurance Analyst / Tester to support a mission-critical U.S. Senate engagement. This role will lead quality assurance and testing activities across ServiceNow applications, with a particular focus on Automated Test Framework (ATF), IT Asset Management capabilities, user acceptance testing, and release readiness. The ideal candidate combines hands-on ServiceNow testing expertise with the ability to develop test strategies, engage directly with end users, resolve defects, and ensure solutions meet documented business and technical requirements." Then "What You Will Be Doing Design, implement, and execute system, functional , regression, integration, and user acceptance testing to validate requirements and system reliability. Develop, maintain , and enhance automated ServiceNow test scripts using Automated Test Framework (ATF) and other appropriate testing tools. Create test plans, test cases, test scenarios, traceability documentation, test data, and status reports for complex ServiceNow applications. Lead and coordinate UAT with end users, document results, manage feedback, and support successful acceptance of new functionality. Identify , document, prioritize, track, and validate resolution of defects while partnering with developers, business analysts, and stakeholders. Provide QA subject matter expertise throughout the development lifecycle, including requirements analysis, risk assessment, test design, release planning, and deployment readiness." Then "What We Need From You Bachelor’s degree in Information Technology , Computer Science, Information Systems, Engineering, or a related field. 5+ years of relevant quality assurance, software testing, systems testing, or application testing experience. Hands-on experience testing ServiceNow applications in enterprise environments. Experience developing and executing automated tests using ServiceNow Automated Test Framework (ATF). Experience supporting ServiceNow IT Asset Management, including Hardware Asset Management (HAM), Software Asset Management (SAM), and/or Enterprise Asset Management (EAM). Demonstrated ability to develop QA strategies and test cases, facilitate UAT, troubleshoot defects, communicate testing status, and support reliable production deployments." Then "Bonus Points ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), or other relevant ServiceNow certification. Experience testing ServiceNow integrations, workflows, business rules, catalog items, forms, reports, or custom applications. Experience working in Agile/Scrum delivery environments and participating in sprint planning, backlog refinement, demos, and retrospectives. Experience using defect and requirements management tools such as Jira, Azure DevOps, or similar platforms. Prior consulting or technology delivery experience supporting Federal Government or Legislative Branch clients. Experience creating reusable QA processes, automated testing assets, testing documentation, and continuous improvement recommendations." Then "Education Level Bachelor’s degree (or higher) in Computer Science, Engineering, Information Systems or a related field is required. Clearance Level Ability to obtain Public Trust Required; U.S. Citizenship required (NO EXCEPTIONS) Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $95K-$110k." Then "About MetaPhase MetaPhase is a people-first, mission-driven consulting firm, repeatedly recognized as a top workplace. We blend strategy and technology to solve tough problems for federal clients. We believe our people are our difference . Our teams bring together diverse perspectives, technical expertise , curiosity, and a commitment to exceptional client delivery. We value authenticity, collaboration, continuous learning, and the opportunity to create practical solutions that make a meaningful impact. Remote Travel None Education Level Bachelor’s degree (or higher) in Computer Science, Engineering, Information Systems or a related field is required. Clearance Level Ability to obtain Public Trust Required; U.S. Citizenship required (NO EXCEPTIONS) About MetaPhase MetaPhase is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team: MetaPhase is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected by federal, state, or local law. #dice" We need to remove EEO boilerplate (the equal opportunity employer line). Also remove duplicated lines: Education Level appears twice; Clearance Level appears twice; About MetaPhase appears twice (with some variation). We'll keep unique content. We'll construct About the role section: combine the initial description paragraph (starting "At MetaPhase, we believe...") plus the Role Summary paragraph (maybe). Also include the later About MetaPhase paragraph (first occurrence) but not the second duplicate. Also maybe include the "Are you ready to:" lines as part of description. We'll avoid repeating the same sentences. Let's draft About the role prose:

  At MetaPhase, we believe Quirky is Cool and being authentic is the only way to be! We take the work we do very seriously and do a lot of important mission-focused work for our clients. We are individuals with different passions and strengths who take as much joy in the work we do as from those we work with. Today, we have a team that is invested in creating new solutions that lean forward, challenge the status quo, but also reflect our intimate knowledge of our customers’ business. Over the years we have fostered a culture in which we are united by shared values—passion, solidarity, generosity, curiosity, and boldness—and these come alive in the work we do and how we do it. Together, we know our people are our difference—for our clients and our colleagues. Are you ready to: Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients? Learn and grow by taking advantage of every opportunity available to you? Be the difference and make it happen? MetaPhase is seeking an experienced ServiceNow Quality Assurance Analyst / Tester to support a mission-critical U.S. Senate engagement. This role will lead quality assurance and testing activities across ServiceNow applications, with a particular focus on Automated Test Framework (ATF), IT Asset Management capabilities, user acceptance testing, and release readiness. The ideal candidate combines hands-on ServiceNow testing expertise with the ability to develop test strategies, engage directly with end users, resolve defects, and ensure solutions meet documented business and technical requirements. MetaPhase is a people-first, mission-driven consulting firm, repeatedly recognized as a top workplace. We blend strategy and technology to solve tough problems for federal clients. We believe our people are our difference. Our teams bring together diverse perspectives, technical expertise, curiosity, and a commitment to exceptional client delivery. We value authenticity, collaboration, continuous learning, and the opportunity to create practical solutions that make a meaningful impact. MetaPhase is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team.

  We removed the EEO line. Now Responsibilities: bullet list from "What You Will Be Doing". Let's list each sentence: - Design, implement, and execute system, functional, regression, integration, and