ServiceNow Partner Manager

Accountabilities

• Own the development and execution of strategic partnership initiatives, strengthening collaboration and creating new opportunities within the ServiceNow ecosystem.
• Build and maintain strong relationships with ServiceNow sales teams, partner organizations, and solution stakeholders.
• Identify, develop, and manage joint customer opportunities to accelerate adoption and business growth.
• Position solutions effectively to address enterprise challenges related to CMDB data quality, governance, and reliability.
• Develop repeatable partner-led go-to-market strategies and engagement models.
• Collaborate with internal sales teams to support partner-generated opportunities and revenue initiatives.
• Expand existing integrations and strengthen joint value propositions within the partner ecosystem.
• Track partner performance metrics, including pipeline generation, revenue contribution, and customer success outcomes.
• Support co-marketing activities including webinars, workshops, campaigns, and executive-level engagements.
• Act as the primary point of contact between internal teams and strategic partner stakeholders.
• Provide market insights and recommendations to improve partnership strategies and ecosystem growth.

Requirements

• Extensive experience managing strategic technology partnerships, enterprise sales ecosystems, and partner-driven growth initiatives.
• Experience working with ServiceNow, CMDB, ITSM, data governance, metadata management, or data quality solutions.
• Strong understanding of enterprise software sales cycles and partner engagement models.
• Proven ability to build relationships with technical teams, sales organizations, and executive stakeholders.
• Demonstrated success driving revenue growth through strategic partnerships and alliances.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to identify business opportunities and translate customer challenges into effective solutions.
• Strong strategic thinking with the ability to execute initiatives independently.
• Experience collaborating across sales, marketing, product, and technical teams.
• Ability to thrive in a fast-paced, innovative technology environment.

Benefits

• Opportunity to contribute to the growth of an innovative enterprise technology company.
• Remote work flexibility.
• Competitive compensation package based on experience and qualifications.
• Collaborative environment working with experienced technology professionals.
• Opportunities to influence strategic partnerships and customer success initiatives.
• Access to professional growth and continuous learning opportunities.
• Inclusive workplace culture focused on innovation, collaboration, and personal development.