ServiceNow Developer - SecOps (Senior Consultant - System Management)

About the role

ServiceNow Developer - SecOps position based in Irving, TX (hybrid). Minimum 5+ years of experience required.

Responsibilities

• Vulnerability Response (VR): Design and develop ServiceNow VR workflows, including vulnerability ingestion, deduplication, prioritization, and remediation tracking; integrate VR with external vulnerability management data and tooling; build and maintain VR dashboards, reports, and SLA configurations aligned to client risk appetite and regulatory requirements; configure CI/asset attribution logic and vulnerability group rules for accurate ownership assignment; develop automated exception and risk acceptance workflows with appropriate approval chains.
• Security Incident Response (SIR): Develop and maintain SIR playbooks, automated response workflows, and escalation logic for security events; integrate SIR with SIEM platforms (e.g., Splunk, Microsoft Sentinel, IBM QRadar) and threat intelligence feeds; build observable enrichment pipelines and automated containment/remediation actions using Flow Designer and IntegrationHub; configure SIR case management, evidence tracking, and post-incident review workflows; develop metrics and KPI dashboards for SOC leadership and executive reporting.
• Platform & General Development: Write clean, maintainable JavaScript (client scripts, business rules, script includes) and leverage Glide APIs following ServiceNow best practices; participate in Agile/Scrum ceremonies, sprint planning, and backlog grooming with the SecOps product team; conduct peer code reviews, maintain technical documentation, and support knowledge transfer to junior team members; manage platform upgrades, patch testing, and regression validation for SecOps applications; collaborate with client’s ServiceNow Technical Architecture Review Board to ensure architectural alignment and governance compliance; support audit and compliance activities, including evidence collection and control documentation for external and internal frameworks; troubleshoot production issues, perform root cause analysis, and implement permanent fixes within defined SLAs.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Cybersecurity, or a related technical discipline or equivalent professional experience.
• Minimum 5+ years of hands-on ServiceNow development experience.
• Minimum 2+ years of dedicated ServiceNow SecOps development experience with hands-on proficiency in both VR and SIR modules.
• Experience working within enterprise-scale ServiceNow environments (10,000+ users).

Qualifications

• Strong JavaScript development skills within the ServiceNow platform (business rules, client scripts, script includes, UI actions, UI policies).
• Experience with ServiceNow Flow Designer, IntegrationHub, and REST/SOAP API integrations.
• Proficiency with ServiceNow CMDB, Asset Management, and CI relationship mapping as they relate to SecOps workflows.
• Familiarity with cybersecurity frameworks and standards (NIST CSF, MITRE ATT&CK, CVE/CVSS scoring, OWASP).
• Experience with Agile/Scrum development methodologies and tools (Jira, Confluence).

Benefits

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

Pay

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.