Senior Consultant, ServiceNow - SecOps Integration
About the role
Department: ServiceNow. Location: Chantilly, VA (Government/Contractor SCIF). Compensation: $168,000 - $187,000 per year. Clearance: Active Top Secret required; TS/SCI preferred. At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. As a Senior Consultant, ServiceNow, you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization.
Responsibilities
- Build and configure Security Incident Response with standard playbooks and/or Vulnerability Response ACAS/tenable ingestion applications.
- Implement CMDB linkage so that any incidents or vulnerabilities can be resolved with configuration tools.
- Implement ITSM linkage to track any modifications and task records.
- Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog.
- Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources.
- Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service.
- Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments.
- Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer’s code as needed.
- Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives.
- Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required.
- Participate in implementation architectures for digital solutions, frameworks, and accelerators.
- Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable.
- Help with building proof of concept, and creating technical solutions for internal application as needed.
Requirements
- Bachelor’s degree in computer science, Information Systems, or an equivalent technical field.
- 8+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover,