ServiceNow SecOps VR - Senior Consultant

Location: Vienna, VA

Level: Senior Consultant

About the role

As a Security Engineer, you will support the design, implementation, and optimization of ServiceNow Security Operations solutions, with a focus on Vulnerability Response and related workflow automation. This role offers the opportunity to work with client stakeholders to improve vulnerability management processes, strengthen data quality, and drive scalable remediation outcomes across the enterprise.

Responsibilities

• Design and implement ServiceNow Security Operations solutions, including data models, workflows, access controls, and application configurations.
• Configure and administer ServiceNow Vulnerability Response and Configuration Compliance modules, including source onboarding, assignment rules, service‑level agreements, notifications, and remediation tasks.
• Integrate ServiceNow with vulnerability scanners and other third‑party tools, validating data mapping, configuration item matching, schedules, and error handling.
• Build automation using Flow Designer, Integration Hub, and REST APIs to support routing, approvals, escalations, enrichment, and remediation verification.
• Partner with client security, IT, and operations stakeholders to run workshops, define requirements, create user stories, and align configurations to business risk and remediation processes.
• Develop dashboards, documentation, update sets, and role‑based access controls, while providing technical guidance to junior team members.

Qualifications

• 4–8 years of ServiceNow administration, development, or platform experience.
• 3+ years of ServiceNow Security Operations or Vulnerability Response implementation experience.
• Experience implementing or operating ServiceNow Vulnerability Response.
• Experience with vulnerability management lifecycle processes, including scan, triage, prioritization, remediation, and verification.
• Experience with Configuration Management Database, asset data, configuration item matching, ownership, or criticality management.
• Experience developing ServiceNow JavaScript using GlideRecord, Business Rules, Script Includes, or User Interface Policies.
• Bachelor’s or master’s degree in information technology or a related field.

Preferred qualifications

• ServiceNow Certified System Administrator certification.
• ServiceNow Certified Application Developer certification.
• ServiceNow Vulnerability Response or Security Operations certification.
• Experience with Configuration Compliance, Threat Intelligence, Security Incident Response, Governance Risk and Compliance, or Integrated Risk Management modules.
• Experience with performance tuning or large‑scale data ingestion in ServiceNow.