ServiceNow Developer

Overview

System One is seeking a ServiceNow Developer for a long-term opportunity in Melbourne, FL. This individual will play a key role in designing, developing, and maintaining ServiceNow solutions that support IT and business processes.

Responsibilities

• Own the development of the enterprise platform ecosystem using ServiceNow to standardize intake, workflow orchestration, CMDB alignment, and cross-platform integrations that enable end-to-end visibility and consistent service delivery.
• Develop, configure, and customize ServiceNow applications and modules to meet business requirements.
• Implement and maintain workflows, business rules, UI policies, and client scripts within the ServiceNow platform.
• Collaborate with IT and business stakeholders to gather requirements and translate them into technical solutions.
• Integrate ServiceNow with other enterprise systems using REST, SOAP, and other APIs.
• Troubleshoot and resolve issues related to ServiceNow functionality, performance, and integrations.
• Participate in testing, deployment, and documentation of ServiceNow solutions.
• Maintain data integrity and ensure compliance with organizational standards and best practices.
• Afford assistance in upgrading ServiceNow instances and applying patches as needed.
• Provide technical support and training to end users and junior developers.
• Stay current with ServiceNow releases and new features, recommending improvements to enhance platform capabilities.

Requirements

• 4 to 5 years prior experience with software analysis, design, development, testing, debugging, integration, deployment, support and documentation of core and web based systems following the software development lifecycle, or combination of applicable experience, education, and training which provides the knowledge and skills needed to perform job duties.
• Hands-on experience developing, configuring, and customizing ServiceNow applications and modules.
• Solid understanding of ServiceNow platform capabilities, including workflows, business rules, UI policies, and client scripts.
• Experience integrating ServiceNow with other enterprise systems using REST and SOAP APIs.
• Familiarity with ITIL processes and best practices.
• Proven ability to troubleshoot and resolve ServiceNow platform issues.
• Experience with testing, deployment, and documentation of ServiceNow solutions.
• Strong analytical and problem-solving skills.
• Effective communication and collaboration skills with IT and business stakeholders.

Qualifications

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: 4 to 5 years of relevant experience.

Skills

• ServiceNow Platform Expertise
• Software Development Lifecycle
• ITIL Processes and Best Practices
• API Integration
• Problem-Solving and Troubleshooting
• Collaboration and Communication

Benefits

System One offers a range of benefits including health and welfare benefits coverage options such as medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.

Pay

Negotiable based on experience and qualifications.

Schedule

Full-time position.

Equal Opportunity Employer

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.