ServiceNow Developer

About the role

This role is responsible for the development, configuration, support, and improvement of applications and workflows within the ServiceNow platform. The position works with analysts, architects, campus stakeholders, and ITS teams to implement technical solutions that support operational processes, automation, integrations, and service delivery across the university. A ServiceNow Developer is responsible for developing and maintaining ServiceNow functionality in a way that supports operational reliability, platform maintainability, and long-term supportability. The position participates in project work, production support, workflow automation, integrations, upgrades, and platform enhancements while following established technical standards and governance practices. In this role, you will be expected to understand operational requirements, translate business needs into technical solutions, troubleshoot complex