ServiceNow Business Analyst - HRSD

Responsibilities

• Developing business processes, gathering requirements and developing stories
• Provide process flow and other required system documentation
• Build a trusting relationship with major project stakeholders and leads them to adoption of the best solution
• Affixes quality management reviews and ensures that all business and design requirements are met
• May also assist and sometimes lead test plan development and execution
• Supports Organizational Change Management (OCM) efforts by providing information on the “to be” solution

Requirements

• At least 1 year of experience with ServiceNow
• Experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation
• Experience working with stakeholders and development team(s) to deliver solutions

Bonus Points

• Training in ServiceNow Fundamentals
• ServiceNow Certified System Administrator (CSA)
• Training or experience in Agile Fundamentals
• Experience with HR Service Delivery (HRSD) within ServiceNow

Qualifications

Security Clearance: Must have active Top Secret clearance and be willing and capable of obtaining SCI and CI poly.

Pay

Base pay range for this position in the specified locations is $102,100 - $149,300 USD.